Customer Service Associate / Cashier

Kane’s ACE Hardware has an opening for a cashier position. This position works in a fast-paced environment, with many priorities. Outstanding customer service is always our number one priority. We are looking for someone with a positive attitude, a willingness to learn new skills, and an enthusiasm for customer service. The ideal candidate will be able to process transactions in an accurate, efficient and courteous manner while maximizing sales and assisting customers with their home improvement projects.

Principal Responsibilities

• Count money for cash drawer at the beginning of shifts to ensure that amounts are correct.
• Greet all customers entering the store to create a friendly and inviting shopping experience.
• Scan all items to ensure inventory accuracy.
• Ask each customer if they have Ace Rewards or would like to open an Ace Rewards account and explain the benefits.
• Receive payment by cash, check, credit cards, coupons, or automatic debits.
• Thank the customer for shopping at Kane’s Ace Hardware.
• Issue receipts, refund, credits, or change due to customers.
• Request information or assistance using the store radio system.
• Offer customers carry-out service at the completion of transactions.
• Maintain an awareness of all product knowledge information, location, merchandise promotions, and advertisements.
• Adhere to all company policies, procedures and practices.
• Maintain clean and orderly checkout areas.
• Any other responsibilities given by management.

• Other Skills

Quality Service - Make customers the first priority.

Communication - The ability to clearly communicate information and ideas verbally or written so others will understand.

Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.

Problem Solving - The ability to tell when something is wrong or is likely to go wrong. It does not always involve solving the problem, only recognizing there is a problem and involving management.

Self Initiative - The ability to do what needs to be done without being prompted by others or the willingness to take a fresh approach.

Physical Requirements

• Ability to stand for long periods of time.
• Ability to lift up to 60 pounds.
• Ladder climbing.
• Bending, twisting, reaching, pushing, pulling, and performing repetitive motions.

• Qualifications

Helpful customer service skills

Willingness to work flexible hours including weekends & evenings

Strong verbal and written communication skills

Must possess basic math skills

Experience with a POS system is preferred

Proficient computer skills

Experience with the Epicor system would be beneficial

Reliable transportation and the ability to work weekends are required

Please include a cover letter with attached resume describing why you're the ideal candidate.

Benefit Conditions:

• Waiting period may apply

Work Includes

• Weekends & evenings

Paid Training:

• Yes

Pay frequency:

• Bi-weekly

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture

Job Type: Full-time

Benefits:

• 401(k)
• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift

Experience:

• Customer service: 3 years (Required)
• POS: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Homosassa, FL 34448 (Required)

Work Location: In person