What are the responsibilities and job description for the Remote Bi-lingual Health Coach position at KANNACT HEALTH LLC?
Description
Position Description:
The Remote Bi-lingual Health Coach is a passionate, experienced health professional who is responsible for getting participants started on their wellness journeys and keeping them motivated to reach their health goals. Using their coaching competencies and customer service skills, the Remote Bi-lingual Health Coach is accountable for the successful activation and engagement of participants. Through risk factor identification of identified chronic conditions, goal setting, education, and emotional support, the Remote Bi-lingual Health Coach engages with participants via telephone, online, and/or in-person to ensure clinical testing adherence, medication compliance, and lifestyle changes that address their chronic health conditions and overall well-being. This position is remote with the occasional requirement to be onsite for client health fairs in the Dallas area.
Key Responsibilities:
- Conduct coaching sessions to support goal setting, behavior change, and condition management
- Manage a caseload of participants through check-ins and proactive outreach
- Meet engagement goals through phone calls, secure messages, and in-person interactions
- Respond to alerts and web or phone messages from participants in timely manner
- Assist participants with Kannact’s mobile app and clinical device setup
- Share observations and feedback of Kannact’s product based on interactions with participants
- Use Kannact educational content (videos, etc.) to promote healthy behavior adoption
- Complete accurate documentation in participant’s dashboard after each engagement
- Maintain privacy of participant health data by following Kannact protocols
- Other duties as assigned
Requirements
- Bachelor’s degree in a health-related field (Kinesiology, Nutrition, Public Health, etc.)
- Certified Health Coach from a program approved by the NBHWC and meets the qualifications for the National Board Certification Exam
- At least 2 years’ experience with health coaching, individual behavior change management, and motivational interviewing
- Bilingual (English/Spanish)