What are the responsibilities and job description for the Administrative Assistant / Customer Service position at Kanon Electric?
Administrative Assistant / Customer Service Representative
📍 Milton, WA
💰 Up to $60K Great Benefits
Are you a detail-oriented, customer-focused professional looking for an opportunity to grow? Do you want to be part of a company that was recently recognized as "A Great Place to Work"? If so, we want to meet you!
Who We Are
Founded in 2006, Kanon Electric is a family-owned and operated company dedicated to serving our community with top-quality electrical services. Our commitment to exceptional customer service and technical expertise has earned us a loyal customer base that keeps coming back. From rewiring to remodeling, our team is trusted to handle it all!
The Role
We are looking for an Administrative Assistant / Customer Service Representative to join our Milton, WA office. In this role, you will be the first point of contact for our customers, ensuring their needs are met with professionalism, efficiency, and a smile.
What’s In It for You?
✅ Competitive Pay – Up to $60K per year
✅ Comprehensive Benefits – Health, dental, vision, retirement, life/disability insurance, and PTO
✅ Stable & Consistent Work – No slow seasons, no sitting at home worrying about hours!
✅ Career Growth – We are looking for someone who wants to grow into a team leader role
✅ Ongoing Training & Education – We invest in your success!
Your Responsibilities
- Handle Inbound Communications – Answer calls and emails, addressing customer inquiries, scheduling services, and resolving issues.
- Deliver Outstanding Customer Service – Consult with customers to help them get the most from our services.
- Be a Product Expert – Maintain a strong understanding of our offerings to provide accurate and strategic guidance.
- Maintain Customer Records – Track interactions in our CRM system for seamless collaboration and relationship management.
What We’re Looking For
✔️ 1-2 years of experience in a customer service or administrative role
✔️ Excellent communication skills – both written and verbal
✔️ Dependability – Monday to Friday, 8 AM - 5 PM schedule
✔️ Problem-solving skills – Ability to handle customer concerns with a positive attitude
✔️ Strong time management – Ability to prioritize tasks efficiently
✔️ CRM experience preferred
✔️ Ability to pass a background check & drug screening
Join Our Team!
At Kanon Electric, we believe in teamwork, growth, and creating a positive work environment where you can thrive. If you’re ready to take your career to the next level, apply today!
We are an Equal Opportunity Employer.
Salary : $60,000
