Adult Services Supervisor

Kansas City, Kansas Public Library (KCKPL) serves Wyandotte County, a community in Northeastern Kansas with a population of around 170,000. KCKPL was formed in 1893 and came under the authority of the Kansas City, Kansas Public School District Board of Education in 1899, where it remains today. The mission of Kansas City, Kansas Public Library is to connect members of a dynamic community with information, tools, resources, and welcoming spaces to enrich lives in Wyandotte County.

The Adult Services Supervisor oversees and leads staff at their branch. Reporting to the branch manager and in collaboration with the Youth Services Supervisor, this position plans, schedules, and organizes employees’ work to meet branch and library goals.

Essential Functions

Supervisor

• Oversees the day-to-day workings of the department and ensures quality customer service for patrons.
• Plans, schedules, and organizes work activities to meet department goals.
• Hires, supervises, and establishes performance expectations for employees.
• Ensures staff are trained in the skills needed to perform their jobs and provides the motivation and support for continued growth.
• Evaluates and revises workflow and procedures to ensure department efficiency.
• Recommends policy development or revisions to manager, as necessary.
• Responsible for working within budget guidelines established by the manager.
• Prepares reports and statistical information as needed.
• Addresses patron concerns regarding accounts or library service.
• Assists in collection development by recommending materials based on community interest.
• In collaboration with other Adult Services Supervisors and Youth Service Supervisors, works with other agencies and institutions to develop services and initiatives for the community.
• Response for branch programming plan and implementation of programs. Ensures that programming is appropriate to meet community needs.
• Responsible for promotional outreach in the community and serves as liaison with community agencies.

Public Service

• Responsible for circulation desk duties, including assisting patrons in person and over the phone.
• Welcomes and registers new library users to library services, technology, and procedures.
• Provides professional reference and reader’s advisory assistance to patrons, including one-on-one assistance.
• Assists patrons with use of library computers and equipment. Helps patrons troubleshoot technology issues.
• Ability to work evenings and weekends as required.
• Able to provide own transportation to outreach locations as needed.

Job Requirements

• Master of Library Science degree from an accredited institution, or equivalent mix of education and experience.
• Minimum of two years of progressive library experience preferred.
• Solid understanding of library services, principles, and mission.
• Ability to manage department staffing and schedules and supervise, coach, and support individuals.
• Ability to communicate effectively with direct reports, supervisors, and colleagues, both verbally and in writing.
• Must effectively work independently and be self-directed, be detail oriented, and able to recognize and set priorities.
• Advanced computer competency and typing skills including familiarity with Internet, email, word processing, graphics, multimedia, spreadsheets, and databases.
• Ability to work evenings and weekends as required and provide own transportation to outreach locations as needed.
• Completion of a background check meeting library standards.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to stand, kneel, walk, stoop, and lift up to 35 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low and is a standard acceptable level for this environment. The environment may contain dust, mildew, and fluorescent lighting.

Benefits

KCKPL offers attractive benefits and optional purchase plan benefits; health insurance plans for employee and elective family coverages pursuant to KCKPS Board Policy, GARH – Absences, Leave and Vacation; optional dental and vision plans for employee and family; group term life; salary protection; tax deferred annuities; flexible spending account and retirement plan through (KPERS) Kansas Public Employees Retirement System.

FLSA Status: Exempt

Job Type: Full-time

Pay: $64,289.52 - $73,497.60 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $64,290 - $73,498