What are the responsibilities and job description for the Busser/Runner - No Other Pub position at Kansas City Live!?
No Other Pub by Sporting KC is a one-of-a-kind sports bar, gaming parlor, and social lounge in downtown Kansas City’s Power & Light District. Your new premier destination to watch sporting events on our 10-ft. by 15-ft. video wall while enjoying local craft beers and spirits. Keep up-to-date with all games with our complimentary Wi-Fi and smartphone charging stations located throughout the bar.
Hungry? Step on up to our fast-casual taco stand for a quick bite or sit down and enjoy from our chef inspired menu of delicious food. Featuring small plates, plates for sharing, salads, tacos, flatbreads, sandwiches, and vegetarian options, there is something for everyone. For larger groups, ask about our flexible seating options and unmatched beverage and catering packages.
Want to get in the game? The gaming parlor is the place for you with your choice of bowling, golf simulators, table tennis, shuffleboard, billiards, foosball, darts, arcade games and more! As a bonus, Sporting KC fans can rest assured knowing that No Other Pub is their new hub for watch parties with exclusive benefits during Sporting KC matches and transportation depot for all Sporting KC games at Children’s Mercy Park.
Busser/Runner Responsibilities include, but are not limited to:
- Provide an energetic, outgoing, fun personality while maintaining professionalism.
- Perform varied duties to ensure all aspects of the proper steps of service.
- Offer polite, professional, and courteous customer service.
- Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
- Maintain service stations in a clean and orderly manner throughout shift.
- Clear and clean tables in a timely manner.
- Reset tables according to specifications of location.
- Perform more than one task at a time.
- Offer polite, professional, and courteous customer service.
- Communicate effectively with co-workers.
- Communicate with guest clearly, patiently, courteously and with good humor.
- Complete all side work as assigned.
- Maintain a clean and orderly work area to ensure safety.
- Clear all empty tables and set tables for new guests.
- Restock service stations.
Busser/Runner Qualifications
- Prior customer service and/or restaurant experience preferred.
- Must speak fluent English, other languages preferred.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
- Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
- Basic mathematical skills are used frequently.
- May be required to work nights, weekends, and/or holidays.
The Busser/Runner position requires the ability to perform the following:
- Strong ability to provide attention to detail.
- Carrying or lifting items weighing up to 75 pounds.
- Handling objects (including food and utensils), products, and bussing tubs/trays.
- Standing, bending, stooping, and kneeling.
- Must be able to move about the entire facility safely and efficiently.
