Senior Events Manager - Kansas City Live!

Responsibilities:

• Plan, develop, and supervise large-scale events through effective communication and planning with internal departments, vendors, and external partners.
• Coordinate all aspects of event logistics, including staffing plans, run-of-shows, layouts, and day-of execution.
• Serve as the primary liaison for clients and partners, ensuring expectations are met and deliverables are executed.
• Lead weekly event operations meetings to discuss upcoming events, logistics, and coordination needs.
• Prepare and distribute detailed event communications to internal teams and external stakeholders.
• Manage event budgets, ensuring alignment with financial goals while maintaining high-quality standards.
• Oversee event settlements and reconcile expenses post-event.
• Research, review, and recommend necessary equipment, materials, and supplies for event operations.
• Ensure compliance with local regulations, safety protocols, and organizational policies.
• Consistently inspect venues for safety and operational efficiency, addressing potential issues proactively.
• Implement industry best practices to enhance the guest experience while maintaining operational excellence.
• Monitor and recommend updates to event operations processes to improve efficiency and effectiveness.
• Establish and maintain strong relationships with vendors and service providers.
• Coordinate with internal departments, such as marketing and corporate partnerships, to align branding and sponsor integrations.
• Work closely with facilities teams to ensure venues are prepared and operational for events.
• Conduct post-event debriefs, gathering data and feedback for continuous improvement.
• Provide detailed recaps, including financial and operational insights, for leadership review.

Event Day Responsibilities:

• Oversee event logistics and serve as the main point of contact for event operations, including back-of-house operations and guest flow management.
• Maintain communication with internal teams and leadership to ensure operational and compliance standards are met.
• Address and resolve any issues that arise during the event, ensuring minimal disruption to guests or operations.
• Prepare and compile reports post-event for analysis and future planning.

Skills:

• Strong organizational, communication, and interpersonal skills.
• Exceptional time-management and multitasking abilities.
• Ability to prioritize objectives, solve problems quickly, and work well in a fast-paced environment.
• Professional appearance and demeanor, with a customer-focused approach.
• Motivated self-starter eager to work in a busy, hands-on environment.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and Teams.

Experience:

• Bachelor’s degree in Event Management, Hospitality, or a related field (or equivalent experience).
• Minimum of 5-7 years of experience in event operations or venue management, preferably in large-scale public assembly facilities.
• Demonstrated track record in event budgeting, settlements, and financial management.
• Experience with technical tools, such as AutoCAD or similar drafting software, and event management software.

Compensation:

• Competitive salary, commensurate with experience.
• Health, dental, and vision insurance.
• Opportunities for professional development and growth.