What are the responsibilities and job description for the Customer Service Specialist - Entry Level position at Kansas City Standard?
Job Description
Job Description
If you're ready to embark on a path that fosters growth, learning, and hands-on experience in the world of customer relations, we encourage you to explore the opportunity of becoming an Entry Level Customer Service Specialist at The Standard. In this role, you'll have the chance to build a strong foundation of customer service expertise while contributing to our commitment of delivering exceptional support to our valued clientele. As the Entry Level Customer Service Specialist your primary role is to engage with potential customers directly at local businesses, promoting our customer products or services and driving sales growth. You will be the face of our customers, building relationships and creating a positive brand impression for them in the local area.
Responsibilities :
- Qualify leads by assessing their needs and interest level.
- Create and deliver compelling sales presentations to potential customers and tailor your presentations to address specific customer needs and concerns.
- Be able to effectively explain how the products / services meet customers' needs.
- Develop a deep understanding of our customer products or services offered in order to drive sales initiatives
- Submit daily or weekly reports to the sales manager, detailing progress and results.
- Attend regular training sessions to enhance product knowledge and sales techniques.
- Provide accurate and persuasive information to alleviate concerns and encourage a positive response.
- Conduct all interactions in a respectful and professional manner, adhering to company ethics and values.
Qualifications :
At The Standard, we believe in nurturing a work environment that fosters growth, collaboration, and individuality. You'll have the opportunity to develop valuable skills, contribute to meaningful projects, and make a real impact on the lives of our customers. We offer competitive compensation, comprehensive benefits, and a supportive team that values your insights and contributions.
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