What are the responsibilities and job description for the Billing and Collection Specialist position at Kansas City University?
Job Type:
Staff
Job Description:
The Billing and Collection Specialist combines expertise in dental billing and collections along with exceptional front desk skills, ensuring the smooth operation of our dental clinic.- Essential Duties and Responsibilities:
- Greet and assist patients warmly, ensuring a positive experience
- Answer phone calls, address inquiries, and provide information about dental services
- Collect patient payments, issue receipts, and maintain accurate financial records
- Update and maintain patient records in the practice management software
- Verify insurance eligibility, coverage and benefits for patients
- Accurately prepare and submit dental claims with supporting documents in a timely manner
- Make sure correct dental codes are linked to the procedure
- Watch for and fix any possible errors on the claim before it is filed
- Follow up on unpaid claims and ensure timely collection of payments from insurance companies and patients
- Assist in updating insurance carrier’s allowable and rules as they change
- Work with payers to resolve claim issues
- Review claims rejection reports and correcting any issues
- Researching outstanding claims > 30 days in a timely manner
- Work with responsible parties to reconcile past due accounts
- Assist patients with payment plans and payment arrangements
- Assist with special projects and other assignments delegated by Director of Finance
Qualifications:
- Knowledge of dental insurance, CDT code, and HIPAA compliance
- Courteous and able to exercise diplomacy when working with patients and coworkers
- Proficient with current office technology and willingness to learn new applications and systems
- Strong organizational skills and attention to detail
Preferred Qualifications:
- Three to five years of experience in patient services
Equal Opportunity Employer
KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.
Annual Security Report
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annual campus security report
lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.
Thank you for your interest in a career at KCU!
