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Program Assistant

Kansas Department of Health and Environment
Shawnee, KS Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 4/6/2025
Job Posting

Important Recruitment Information for this vacancy

Job Posting closes:March 09, 2025

Required documents uploaded by: March 09, 2025

Kansas Department of Health and Environment:

Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State’s Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans.

About The Position

Who can apply: Anyone (External)

Classified/Unclassified Service: Unclassified

Full-Time/Part-Time: Full-Time

Regular/Temporary: Regular

Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available)

Eligible to Receive Benefits: Yes

Veterans' Preference Eligible: Yes

Compensation:

  • Hourly Pay Range: $15.75-$18.26
  • Salary can vary depending upon education, experience, or qualifications.

Employment Benefits

Comprehensive medical, mental, dental, vision, and additional coverage

Sick & Vacation leave

Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

Paid State Holidays (designated by the Governor annually)

Fitness Centers in select locations

Employee discounts with the STAR Program

Retirement And Deferred Compensation Programs

Visit the Employee Benefits page for more information…

Position Summary & Responsibilities

Position Summary:

The position (K0240449)

The Kansas Department of Health and Environment has a Program Assistant opening in our Topeka office. This department adjudicates disability cases for persons applying for KanCare benefits. Medical background is preferred: Medical records, terminology, or medical office experience or course work. Organization and time management skills are key. Attention to detail and accuracy are critical. Develop and maintain cases for applicants requesting medical benefits.Using independent judgement, request medical evidence from multiple sources and providing secondary development as needed.Perform timely follow-ups and prepare cases for adjudication within the 90-day program requirement.Review records for completeness and obtain missing documentation for the applicant or referring agency.Data entry.Advise suspension of inactive cases.Document case decision in the PMDT and KEES database.

Job Responsibilities may include but are not limited to the following:

Monitor workflow queues and process medical and vocational documents received through fax and email.Review case statuses weekly for changes to Social Security claim adjudication.Prepare confidential correspondence with applicant and referring agencies.Daily contact with medical providers, facilitators, or social workers to obtain records.Route cases with 100% accuracy.Document case actions in the PMDT database.Use scanner/printer to add documents to electronic file. Extract invoices from records and prepare for payment processing. Maintain spreadsheets, form letters, and database tables.

Perform written communications and maintenance of electronic and paper files in current case management system.Process documents received via mail using scanner or photocopier.Facilitate the process of scheduling exams and obtaining exam reports from contracted exam providers.

Qualifications

  • Education:
    • High School/GED
  • Licensing & Certification:
    • Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State.
  • Minimum Qualifications:
    • One year of experience interacting with the public in a problem resolution setting. Education may be substituted for experience as determined relevant by the agency.
    • Word, Excel, PowerPoint, Access
  • Preferred Qualifications:
    • Some post-high school education
    • Proofreading, editing, attention to detail
    • Effective verbal and written communication
    • 1 year experience in case management; including research and compiling information
    • Worked with HIPAA rules and guidelines
    • 1 year experience in a medical office and/or medical records
Recruiter Contact Information

Name: Tracey Benson

Email: Tracey.N.Benson@ks.gov

Mailing Address:1000 SW Jackson St. Suite 580 Topeka, KS 66612

Job Application Process

  • First Sign in or register as a New User.
  • Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
  • Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
  • Start your draft job application, upload other required documents, and Submit when it is complete.
    • Manage your draft and submitted applications on the Careers> My Job Applications page.
  • Check your email and My Job Notifications for written communications from the Recruiter.
    • Email – sent to the Preferred email on the My Contact Information page
    • Notifications – view the Careers> My Job Notifications page
Helpful Resources at jobs.ks.gov : “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"

Required Documents For This Application To Be Complete

Upload these on the Careers - My Job Applications page

Transcripts

DD214 (if you are claiming Veteran’s Preference)

Upload these on the Attachments step in your Job Application

  • Resume
  • Cover Letter

Helpful Resources at jobs.ks.gov : “How, What, & Where do I Upload Documents”

How To Claim Veterans Preference

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

Learn more about claiming Veteran’s Preference

How To Claim Disability Hiring Preference

Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Disability Hiring Preference

PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785)296-7712, scanned and emailed to Gustavo.Victoriano@ks.gov, or can be mailed/delivered in person to:

ATTN: Disability Hiring Preference Coordinator

Office of Personnel Services

Landon State Office Building

900 SW Jackson, Rm 401

Topeka, KS 66612

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

Salary : $16 - $18

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