What are the responsibilities and job description for the Program Consultant II- Eligibility Operations Specialist position at Kansas Department of Health and Environment?
Job Posting
Important Recruitment Information for this vacancy
Job Posting closes: April 01, 2025
Required documents uploaded by: April 01, 2025
Kansas Department of Health and Environment:
Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State’s Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans.
About The Position
Who can apply: External (Open to Anyone)
Classified/Unclassified Service: Classified
Full-Time/Part-Time: Full-time
Regular/Temporary: Regular
Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available)
Eligible to Receive Benefits: Yes
Veterans' Preference Eligible: Yes
Compensation:
Comprehensive medical, mental, dental, vision, and additional coverage
Sick & Vacation leave
Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
Paid State Holidays (designated by the Governor annually)
Fitness Centers in select locations
Employee discounts with the STAR Program
Retirement And Deferred Compensation Programs
Visit the Employee Benefits page for more information…
Position Summary & Responsibilities
Position Summary:
The position (K0221933)
Are you looking for a great team to work with? Are you a curious person who likes to learn? Do you want to do meaningful work? Do you have a passion for helping those in your community? We would love to meet and talk with you about our opportunity to help applicants and community partners with the KanCare process.
Kansas Department of Health and Environment is seeking enthusiastic candidates to apply for the Eligibility Operation Field Specialist at the Hiawatha DCF Office in Hiawatha, Kansas. The successful candidate must be flexible, willing to learn and ready to provide quality customer service. This position requires frequent travel and some over-night stays. The Eligibility Operation Field Specialist is responsible for determining Medicaid eligibility for applicants, conducting outreach to communities, and providing direct assistance to community partners such as Area Agencies on Aging, county health departments, and Managed Care Organizations. This role involves processing applications, educating the public on Medicaid (KanCare) services, and assisting walk-in clients at community events and partner locations to ensure eligible individuals and families receive necessary healthcare coverage.
Medical Assistance Program Outreach: Provides direct outreach for medical assistance programs within the assigned region through a variety of strategies. Identifies and engages community partners providing information and resources regarding medical programs using a variety of strategies. Speaks to the public to provide information, explain program and changes. Establish positive relationships with community partners. Explains and interprets program requirements and changes for consumers and community partners. Serve as community medical assistance expert and liaison for KDHE DHCF issues. Develops and implements a community outreach plan. These include, but are not limited to, organizing and conducting outreach and educational events, participating in fairs, community events and speaking with local leaders and stakeholders regarding community health needs and barriers to medical assistance enrollment. Ensures outreach materials are located in key locations throughout community. Serve on community boards and workgroups. Collaborates with entire KDHE DHCF Eligibility Team when necessary to deliver services, including assisting at events in other regions. Activities and strategies are designed to promote medical assistance within the community and increase enrollment in these programs, understanding of program changes. Organizes and provides leadership to other community staff, including volunteers, who assist with the medical assistance application process.
Job Responsibilities may include but are not limited to the following:
Human Services: Uses active and reflective listening skills, non-judgmental attitude and understanding of human behavior, especially in terms of how poverty and other special barriers affect behavior, in order to establish a positive working relationship with customers and community partners. Creates an atmosphere where human dignity is preserved. Accommodates and is sensitive to any special circumstances the consumer may face, such as citizenship and language preference. Provide one-on-one assistance. Seek out customers who need additional help with the application process and provide necessary assistance. Identify other community programs which may assist ineligible consumers with medical needs. Work to remove barriers that impede program participation or processes. Displays understanding and respect for the culture of the Tribal population and creates an atmosphere of collaboration.
Qualifications
Name: Tracey Benson
Email: Tracey.N.Benson@ks.gov
Mailing Address: 1000 SW Jackson St. Suite 580 Topeka, KS 66612
Job Application Process
Required Documents For This Application To Be Complete
Upload these on the Careers - My Job Applications page
Transcripts
DD214 (if you are claiming Veteran’s Preference)
Upload these on the Attachments step in your Job Application
How To Claim Veterans Preference
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.
Learn more about claiming Veteran’s Preference
How To Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference
PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785)296-7712, scanned and emailed to Gustavo.Victoriano@ks.gov, or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Landon State Office Building
900 SW Jackson, Rm 401
Topeka, KS 66612
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
Important Recruitment Information for this vacancy
Job Posting closes: April 01, 2025
Required documents uploaded by: April 01, 2025
Kansas Department of Health and Environment:
Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State’s Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans.
About The Position
Who can apply: External (Open to Anyone)
Classified/Unclassified Service: Classified
Full-Time/Part-Time: Full-time
Regular/Temporary: Regular
Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available)
Eligible to Receive Benefits: Yes
Veterans' Preference Eligible: Yes
Compensation:
- Hourly Pay Range: $21.13-$23.31
- Salary can vary depending upon education, experience, or qualifications.
Comprehensive medical, mental, dental, vision, and additional coverage
Sick & Vacation leave
Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
Paid State Holidays (designated by the Governor annually)
Fitness Centers in select locations
Employee discounts with the STAR Program
Retirement And Deferred Compensation Programs
Visit the Employee Benefits page for more information…
Position Summary & Responsibilities
Position Summary:
The position (K0221933)
Are you looking for a great team to work with? Are you a curious person who likes to learn? Do you want to do meaningful work? Do you have a passion for helping those in your community? We would love to meet and talk with you about our opportunity to help applicants and community partners with the KanCare process.
Kansas Department of Health and Environment is seeking enthusiastic candidates to apply for the Eligibility Operation Field Specialist at the Hiawatha DCF Office in Hiawatha, Kansas. The successful candidate must be flexible, willing to learn and ready to provide quality customer service. This position requires frequent travel and some over-night stays. The Eligibility Operation Field Specialist is responsible for determining Medicaid eligibility for applicants, conducting outreach to communities, and providing direct assistance to community partners such as Area Agencies on Aging, county health departments, and Managed Care Organizations. This role involves processing applications, educating the public on Medicaid (KanCare) services, and assisting walk-in clients at community events and partner locations to ensure eligible individuals and families receive necessary healthcare coverage.
Medical Assistance Program Outreach: Provides direct outreach for medical assistance programs within the assigned region through a variety of strategies. Identifies and engages community partners providing information and resources regarding medical programs using a variety of strategies. Speaks to the public to provide information, explain program and changes. Establish positive relationships with community partners. Explains and interprets program requirements and changes for consumers and community partners. Serve as community medical assistance expert and liaison for KDHE DHCF issues. Develops and implements a community outreach plan. These include, but are not limited to, organizing and conducting outreach and educational events, participating in fairs, community events and speaking with local leaders and stakeholders regarding community health needs and barriers to medical assistance enrollment. Ensures outreach materials are located in key locations throughout community. Serve on community boards and workgroups. Collaborates with entire KDHE DHCF Eligibility Team when necessary to deliver services, including assisting at events in other regions. Activities and strategies are designed to promote medical assistance within the community and increase enrollment in these programs, understanding of program changes. Organizes and provides leadership to other community staff, including volunteers, who assist with the medical assistance application process.
Job Responsibilities may include but are not limited to the following:
Human Services: Uses active and reflective listening skills, non-judgmental attitude and understanding of human behavior, especially in terms of how poverty and other special barriers affect behavior, in order to establish a positive working relationship with customers and community partners. Creates an atmosphere where human dignity is preserved. Accommodates and is sensitive to any special circumstances the consumer may face, such as citizenship and language preference. Provide one-on-one assistance. Seek out customers who need additional help with the application process and provide necessary assistance. Identify other community programs which may assist ineligible consumers with medical needs. Work to remove barriers that impede program participation or processes. Displays understanding and respect for the culture of the Tribal population and creates an atmosphere of collaboration.
Qualifications
- Education:
- High School, GED
- Licensing & Certification:
- Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State
- Minimum Qualifications:
- One year of experience in planning, implementing, monitoring and determining eligibility in a Family Medical (FM) or Elderly and Disabled (E&D) unit or other related Medicaid eligibility/customer service experience
- Preferred Qualifications:
- Bachelor’s Degree
- Word, Excel, PowerPoint, Access
- Proofreading, editing, attention to detail
- Outcome driven and have analytical skills
- Customer service
- Ability to apply policy
- Working knowledge of the Family Medical and Elderly and Disabled medical programs
Name: Tracey Benson
Email: Tracey.N.Benson@ks.gov
Mailing Address: 1000 SW Jackson St. Suite 580 Topeka, KS 66612
Job Application Process
- First Sign in or register as a New User.
- Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
- Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
- Start your draft job application, upload other required documents, and Submit when it is complete.
- Manage your draft and submitted applications on the Careers> My Job Applications page.
- Check your email and My Job Notifications for written communications from the Recruiter.
- Email – sent to the Preferred email on the My Contact Information page
- Notifications – view the Careers> My Job Notifications page
Required Documents For This Application To Be Complete
Upload these on the Careers - My Job Applications page
Transcripts
DD214 (if you are claiming Veteran’s Preference)
Upload these on the Attachments step in your Job Application
- Resume
- Cover Letter
How To Claim Veterans Preference
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.
Learn more about claiming Veteran’s Preference
How To Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference
PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785)296-7712, scanned and emailed to Gustavo.Victoriano@ks.gov, or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Landon State Office Building
900 SW Jackson, Rm 401
Topeka, KS 66612
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
Salary : $21 - $23
