What are the responsibilities and job description for the Retail Store Supervisor position at Kansas Fine Wine & Spirits?
About the role
As the store Supervisor, you will deliver best-in-class service for our customer and build upon company programs and team member development plans to achieve sales, service, and operational performance goals. You will oversee cashiers, stock associates, and sales associates, and act as the Manager-on-duty in the absence of a store manager. The store Supervisor is also directly involved in promoting Kansas Fine Wine & Spirits products and services to our customers and may serve in a team member capacity to support the merchandiser/stock associates and cashiers. You will report to the store management team.
Join us to become an industry expert in a fun and thriving retail company!
You will
- Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services
- Create and foster a sales-focused environment through the development of team members
- Open and close the store
- Help with training and leadership of team members
- Oversee cashier, merchandising, and sales floor activities
- Participate in training to become familiar with our products
- Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.
What we're looking for
- 21 years of age or older
- Ability to work a full-time schedule as business requires
- Experience using technology applicable to the position and access information necessary to complete daily responsibilities
- 2 years retail sales, customer service or hospitality management experience, to include register transactions, identifying/resolving customer issues, and coaching peers or team
- Strong interpersonal skills with a positive and engaging attitude
- Value collaboration and acting as a team player
- Desire to develop knowledge of product and services
- High school diploma or equivalent preferred
Physical Requirements (with or without accommodations)
- Walk, bend down repeatedly, and be on feet for 8-10 hours a day
- Climb ladders and lift 50 lbs. overhead and repeatedly
We offer
- Paid Time Off (PTO)
- Generous store discounts
- Health care plans (medical, prescription, dental, vision)
- 401(k), HSA, FSA, Pre-tax commuter benefits
- Disability and life insurance coverage
- Paid parental leave
- Pet insurance
- Critical illness and accident insurance
- Discounted home and auto insurance
- College tuition assistance
- Career development, industry education
- Consumer classes
- & More!
Grow with us!
Kansas Fine Wine & Spirits offers exciting and unique career opportunities. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply!
Kansas Fine Wine & Spirits considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Kansas Fine Wine & Spirits.
Kansas Fine Wine & Spirits is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Kansas Fine Wine & Spirits makes reasonable accommodations during all aspects of the employment process, including during the interview process. Kansas Fine Wine & Spirits is a Drug Free Workplace.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.