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Intake Specialist

KANSAS HUMANE SOCIETY OF WICHITA INC
Wichita, KS Other
POSTED ON 3/25/2025
AVAILABLE BEFORE 5/24/2025

Job Details

Job Location:    Wichita, KS
Position Type:    Full Time
Salary Range:    $12.00 Hourly
Job Shift:    Day

Description

Come join the Kansas Humane Society pack! We are looking for a Intake Specialist who loves being an important part of an animal's life. 

 

***KHS is a qualified employer for the Public Loan Service Forgiveness program.***

 

We offer:

  • Opportunity for two pay increases per year!
  • Generous paid time off
  • 10 paid holidays per year
  • Paid time when closed for Inclement Weather
  • Comprehensive low deductible health, pharmacy and dental plans
  • Vision insurance plan
  • SIMPLE IRA Retirement Plan with a generous company match
  • Pre-tax spending accounts for health care and childcare expenses
  • Discounted YMCA membership
  • Discounts on adoptions, retail store items, basic veterinary services and medicine, and pet food
  • Employee Assistance Program

POSITION PURPOSE

 

The Intake Specialist – WAS position works in tandem with the Kansas Humane Society’s Intake Department and with Animal Control Officers at Wichita Animal Services (WAS), under the guidance of the Intake Supervisor, to assist in providing vaccines whenever possible to all stray animals brought into WAS before they are placed in a kennel. The goal of this position is to help build immunity within animals brought into the shelter environment to mitigate the spread of disease. The Intake Specialist – WAS position will also enter all animals and vaccines into PetPoint to ensure all animal information is accurately recorded.

 

This role provides support to ensure that the KHS intake process is efficient and effective with animal intake procedures and proactively manages the flow of animals into KHS from WAS through proactive vaccination and data entry to cut down the time for full intake/transfer assessments. This role works with the Intake WAS Team Lead and serves as the liaison between KHS and WAS staff.

ESSENTIAL FUNCTIONS

 

Animal Intake: Work with WAS staff at the intake desk to assist them in ensuring all companion animals are vaccinated timely, ideally before they are placed in a kennel. Follow protocol to evaluate the health, age, physical, and behavioral condition, of all animals needing placement. Review animal history for all factors that could influence an animal’s outcome and ensure information is entered into KHS system (PetPoint) following WAS intake. Assist WAS ACOs to administer vaccinations, assist/perform drawing of blood samples, and perform lab work. Follow protocol to notate and update records based on animal assessment and complete the requirements to prepare the animal for processing in KHS systems.  Complete a daily walkthrough at WAS to ensure any animals that came in overnight or after hours are vaccinated before WAS opens to the public each day. Note any medical or behavioral concerns and maintain communication with KHS clinic and behavior teams.

Euthanasia: Be willing to hold and restrain animals for euthanasia as needed to help with KHS Certified Euthanasia Technician support as needed. Speak to your supervisor directly if you are interested in training and becoming a CET to help with the process of humane euthanasia.

Facilities Management: Make sure your department and area within WAS is clean and sanitized throughout the day, restock and place orders for more vaccines as needed in conjunction with the Intake WAS Team Lead and KHS Clinic Team. Assist your team with opening and closing duties.  Follow best practices in shelter medicine to limit disease spread in the shelter.

 

Training: Participate in staff training and development opportunities as requested. Participate in special events, projects, and cross training programs as needed.

 

Safety: Comply with KHS Safety policies and procedures in order to maintain a healthy and safe environment.

 

KHS Teamwork: Be ready and willing to be cross-trained and assist all other members of your department. All KHS team members provide assistance to other departments as needed.

 

Customer Service: Provide and model timely, polite, and respectful internal and external customer service, regardless of the circumstances. Provide compassion and understanding with members of the public needing to surrender their pets. Remain calm, flexible, and willing to see other perspectives. Provide recognition and support to both staff and volunteers for their individual contributions to KHS. Assure that every individual who enters the shelter is recognized and treated as a potential supporter. Respond in a timely and professional manner to phone calls received on the Intake phone line regarding questions about animals in our care, scheduling intake appointments, and helping owners find alternatives to pet surrender.

 

Opening and Closing Duties: Set up rooms for all scheduled intakes and assess shelter space limitation and standards. Inventory and order supplies as needed for your area. Set up for intakes for animals at WAS and KHS. Assess the daily shelter needs and ensure animal flow through the shelter. Clean and sanitize all department areas though out the shelter ensuring we follow best practices in animal welfare.

 

KHS CORE VALUES

 

The Kansas Humane Society has HEART:

HAVE COMPASSION

  • We have empathy and understanding for the community and pets we serve, our teammates and our partners in animal welfare

EXEMPLIFY COMMITMENT

  • We show our dedication in our work ethic and willingness to learn and grow.

ACT WITH INTEGRITY

  • We prioritize integrity in all our actions.

RESPECT ALL

  • We treat all animals and people with respect.

THRIVE THROUGH COLLABORATION

  • We are better together, united in our service to pets and their people.

Qualifications


EDUCATION/CERTIFICATION:

High School Diploma or Equivalent. Must be able to obtain a Wichita Animal Services badge which requires a Wichita Police Department background check and finger printing.

REQUIRED SKILLS AND ABILITIES:

This position requires a high degree of internal and external customer service skills, flexibility, conflict resolution skills, and team building. Excellent communication skills are necessary. Must be able to work within a fast paced, unpredictable environment. The ability to cope with physically and emotionally demanding work. Must have the ability to exercise good judgment and make independent decisions with limited supervision. Must have a respect for the human/animal bond. Must be competent in handling all types of companion animals including but not limited to: dogs, cats, rodents, and birds.

PREFERRED EXPERIENCE:

Customer service experience preferred.

SKILLS/ABILITIES: Independent decision making, able to work independently and in a group setting, flexibility, customer service. Respect for the human/animal bond. Ability to work with all types of animals including, but not limited to, dogs, cats, small domestic mammals, and birds.

 

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

TALKING: Ability to speak effectively and communicate clearly

AVERAGE HEARING: Able to hear average conversations

REPETITIVE MOTION: The employee may be required to squat repeatedly during the day.

FINGER DEXTERITY: The employee is regularly required to use hands to type.

AVERAGE VISION: Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus visually.

 

PHYSICAL STRENGTH:

  • Constant repetitive motion and lifting up to 30lbs above shoulder height (2-4 hours daily)
  • Must be able to use both hands for repetitive actions: firm grasp and fine manipulation. Hands exposed to water and cleaning chemicals on a repetitive basis (8-10 hours daily)
  • Physical restraining of small and large animals 5lb to 150 lb (8 hours daily)
  • Pulled/jolted/jumped on by small and large animals 5lb to 150 lb
    (8 hours daily)
  • Repetitive lifting, carrying, pushing, pulling, throwing of 5lb to 150 lb (2 hours daily)
  • Repetitive typing (8-10 hours daily)
  • Standing, walking, kneeling on hands and knees, crouching, stooping, crawling (8 hours daily)

 

 

WORKING CONDITIONS

 

Will handle sick, injured, potentially aggressive, and deceased pets. Noise exposure varies and often includes loud barking and other animal vocalizations. Animal waste contact, smells, and visual exposure are prevalent. Exposure to industrial cleaning supplies will happen daily. Floors may be slippery and light may be dim or inadequate in some areas of the shelter. Subject to exposure to extreme hot/cold weather.

 

 

 

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

REASONING ABILITY: Ability to deal with a variety of variables under limited standardization.

MATHEMATICS ABILITY: Ability to add, subtract, multiply, and divide in all units of measure using whole numbers and common fractions.

LANGUAGE ABILITY: Ability to read, analyze, and interpret documents. Ability to communicate clearly.

 

 

INTENT AND FUNCTION OF JOB DESCRIPTIONS

 

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.

 

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

 

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

 

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Salary : $12

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