Gastroenterology Medical Assistant

General Summary: Assisting physicians with patient care and handling clerical, environmental, and organizational tasks. Provides information to patients so they may fully utilize and benefit from the clinical services.

Company Performance Statements: In the performance of their respective tasks and duties all employees are expected to conform to the following:

1. Perform quality work within deadlines with or without direct supervision.

2. Interact professionally with other employees, customers and suppliers.

3. Work effectively as a team contributor on all assignments.

4. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

5. Work in alignment with company culture, “The Great Philosophy”.

Essential Job Responsibilities:

• Research patient records from other physicians, having relevant information available and/or scanned into the EMR for the office visit.
• Perform and document patient assessment in preparation for physician office exam.
• Assist provider with examination when needed.
• Maintain accurate patient records.
• Perform patient education.
• Assist with scheduling and prescreening procedures and tests.
• Make phone calls to patients regarding advice, test results, follow up appointments.
• Refill prescriptions with pharmacy as directed by the provider.
• Complete appropriate paperwork and phone call to preauthorize medications and testing.
• Maintain inventory of all medical supplies and medications.
• Assist with phone triage.
• May be required to go to outreach clinics and perform nursing duties as required.
• Responsible for accurate documentation.
• Give injections as directed by provider.
• Keep exam rooms neat, clean and well stocked.
• Other duties as assigned.

Education: 18 years of age with a high school diploma or general equivalency diploma (GED) or Medical Assistant Certification

Experience: Less than 1 year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office, gastroenterology experience preferred.

PRN employees are expected to work a minimum of one (1) day per month.

Performance Requirements:

Knowledge:

• Knowledge of health care field and medical office protocols/procedures.
• Knowledge of specific assisting tasks related to particular medical practice.
• Knowledge of information that must be conveyed to patients and families.

Skills:

• Skill in performing medical assistance tasks appropriately.
• Skill intact and diplomacy in interpersonal interactions.
• Skill in understanding patient education needs by effectively sharing information with patients and families.

Abilities:

• Ability to learn and retain information regarding patient care procedures.
• Ability to project a pleasant and professional image.
• Ability to plan, prioritize, and complete delegated tasks.
• Ability to demonstrate compassion and caring in dealing with others.

Equipment Operated: Standard medical exam/office equipment, which may include computerized health information management system for medical records, etc.

Work Environment: Work performed in an outpatient clinic setting with exposure to virus, disease and infection from patients and specimens. Interaction with patients, staff, physicians, pharmacists and other medical facilities.

Mental/Physical Requirements: Frequent walking, sitting, squatting and occasionally lifting up to 30 pounds. Working at a video display terminal for extended periods. Functioning in high stress situations.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Schedule:

• 8 hour shift

Work Location: In person