What are the responsibilities and job description for the Customer Experience Specialist position at Kantar?
Job Overview
The Service & Installation Executive plays a crucial role in ensuring the successful deployment and maintenance of our panel meters. This position requires strong communication and interpersonal skills, as well as the ability to work independently and as part of a team.
Key Responsibilities:
- Work closely with Operations colleagues and other functions to ensure seamless client-centric service
- Conduct regular outreach to panel members to ensure compliance and troubleshoot technical issues
- Collaborate with Continuous Improvement agents to identify areas for improvement
Requirements:
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Familiarity with TV and associated technology (desirable)
This is a fantastic opportunity to join a dynamic team and contribute to the success of our company. If you have a passion for delivering exceptional customer experiences and working in a fast-paced environment, we encourage you to apply.
The Service & Installation Executive plays a crucial role in ensuring the successful deployment and maintenance of our panel meters. This position requires strong communication and interpersonal skills, as well as the ability to work independently and as part of a team.
Key Responsibilities:
- Work closely with Operations colleagues and other functions to ensure seamless client-centric service
- Conduct regular outreach to panel members to ensure compliance and troubleshoot technical issues
- Collaborate with Continuous Improvement agents to identify areas for improvement
Requirements:
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Familiarity with TV and associated technology (desirable)
This is a fantastic opportunity to join a dynamic team and contribute to the success of our company. If you have a passion for delivering exceptional customer experiences and working in a fast-paced environment, we encourage you to apply.
