Demo

Home Service Coordinator

Kantar
Miami, FL Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/2/2025
We're shaping the future of audience measurement by developing new approaches to understanding people's behavior and preferences. As a Service & Installation Executive, you'll play a crucial role in delivering exceptional service to our panel members, ensuring they receive the best possible experience. Your responsibilities will include installing and maintaining metering equipment, providing top-notch customer service, and collaborating with the wider team to meet project deadlines. To succeed in this role, you'll need to be a skilled communicator, a problem-solver, and a team player. If you're passionate about helping us shape the future of audience measurement, we'd love to hear from you.

About the Job:

Our cross-media measurement initiative is a pioneering project that aims to revolutionize the way we understand people's behavior and preferences. As a Service & Installation Executive, you'll be part of a talented team that's dedicated to delivering exceptional results. Your primary responsibilities will include:
  • Delivering exceptional service to our panel members.
  • Installing and maintaining metering equipment and software.
  • Collaborating with the wider team to meet project deadlines.
  • Providing ongoing support and training to panel members.
  • Ensuring accurate and timely reporting of panel home activity.

Requirements:

To succeed in this role, you'll need to possess excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. Some weekend working is required, so flexibility around shift timings is essential. Fluency in English is necessary, with Spanish desirable.

Benefits:

We offer a comprehensive benefits package that includes medical plans, health savings accounts, dental and vision coverage, wellness programs, 401k matching, tuition reimbursement, commuter benefits, and unlimited PTO. We value equality of opportunity and diversity, and we welcome applications from all backgrounds and sections of society.

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