What are the responsibilities and job description for the Retail Manager position at Kanuga Inn & Lodging?
The Retail Operations Goals:
- Be accountable for the accuracy of all retail outlet receiving, inventory, record keeping and drawer balance.
- Offer genuine customer service to our guests as an extension of the outstanding hospitality and sale for which Kanuga is proud of being recognized as an industry leader.
Principal Responsibilities:
- Follow inventory control protocols and implement best practices of seasonal stock rotation.
- Maintain appropriate and inviting displays of merchandise and improve efficiency of shop layouts to maximize sales per square foot.
- Receive merchandise immediately upon delivery ensuring orders are correct, correcting any vendor discrepancies immediately.
- Demonstrate patience, tact and a welcoming attitude with guests, even in difficult situations, in person as well via telephone or email.
- Manage 5-8 full-time and or part-time employees.
- Create a work schedule for employees and operating hours based on the business forecast relating to the resort's occupancy.
- Maintain an accurate inventory by working with Yellow Dog inventory systems
Qualifications:
- Hospitable personality.
- Detail-oriented.
- At least 1-2 years of retail management experience
- Knowledge of how to create spreadsheets and work in Excel
- Ability to lift 50 lbs.
Job Type: Full-time
Pay: $45,000.00 - $48,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $45,000 - $48,000
