What are the responsibilities and job description for the Director of Product - AI position at Karbon?
About Karbon
Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 18.5 hours per week, per employee.
We have customers in 34 countries and have grown into a globally distributed team, with our people based throughout the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, have a fantastic team culture built on our values, are growing rapidly, and making a global impact.
About the Role
We're seeking a seasoned product leader to shape the future of Karbon AI's product vision and strategy. As a key member of our team, you'll play a pivotal role in driving product innovation, collaborating closely with engineering, design, sales, and customer success to deliver exceptional value to our customers. Your work will directly inform product strategy, pricing, and GTM motion.
What You'll Do
- Lead product strategy and roadmap development for Karbon's AI's suite of products. Work directly with the CPO on the core strategy and vision.
- Conduct deep customer research and market analysis to identify opportunities and unmet needs.
- Translate customer insights into detailed product specifications and use cases.
- Ensuring alignment with business goals and customer value.
- Collaborate closely with R&D throughout the product development lifecycle.
- Define and monitor key product metrics to measure success and drive continuous improvement.
- Partner with sales and customer success to enable successful product adoption and customer satisfaction.
- Evangelize and communicate Karbon AI's product and vision directly with customers, analysts, and the global community of practitioners.
Who You Are
- 10 years of experience in product management, with a proven track record of success in the SaaS space.
- Experience building products using LLM/AI technologies from concept to go to market
- Deep understanding of data privacy, data security, and/or AI governance
- Strong technical acumen, with the ability to translate complex technical concepts into clear product requirements.
- Exceptional communication and interpersonal skills, with the ability to influence and collaborate across teams.
- Data-driven mindset, with a focus on using metrics to measure product performance and customer impact.
- Passion for building innovative products that solve real-world problems
- You understand agentic workflows and/or have done something similar in the past.
Bonus points if:
- Experience with accounting or professional services industry
Why work at Karbon?
- Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
- Strong benefits package including:
- Paid Flexible Time Off with an encouraged 4 weeks use per year
- Company paid medical for you and eligible spouse/partner and dependents
- Company paid dental and vision and eligible spouse/partner and dependents
- Fully company funded short and long term disability
- Fully company paid life insurance
- 401(k) with company matching
- Flexible Spending Account
- Up to 8 weeks paid parental leave
- Work-from-home stipend
- Work with (and learn from) an experienced, high-performing team
- A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback
- Be part of a fast-growing company that firmly believes in promoting high performers from within
Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!
We recruit and reward people based on capability and performance. We don't discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.
Generally, if you are a good person, we want to talk to you.
If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.
At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!
