What are the responsibilities and job description for the Front Desk Receptionist/Administrative Assistant position at Kare Orthodontics?
Location: Kare Orthodontics - San Rafael and Petaluma, CA
Job Type: Full-Time (35 hours per week)
Schedule:
- San Rafael: Monday, Tuesday, Wednesday
- Petaluma: Friday
- Closed: Thursday
Compensation: $24/hour for the first two months, with potential for a raise thereafter.
About Us:
At Kare Orthodontics, we are committed to delivering exceptional orthodontic care in a warm and welcoming atmosphere. We are actively seeking a motivated and enthusiastic Bilingual Patient Coordinator/Front Desk Specialist who understands both English and Spanish to become a vital part of our team. This role is essential for ensuring a positive and seamless experience for our patients and their families.
Key Responsibilities:
- Warmly greet and assist patients and their families in both English and Spanish.
- Schedule appointments and efficiently manage front desk operations.
- Professionally handle phone calls and respond to inquiries.
- Maintain accurate and up-to-date patient records.
- Collaborate with the orthodontic team to ensure seamless patient care.
- Provide information about treatment options, insurance, and payment plans.
- Assist with billing and insurance verification processes.
- Cultivate a friendly and inviting environment for all patients.
Qualifications:
- Fluent in both English and Spanish (required).
- Previous experience in a front desk or patient coordination role is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and keen attention to detail.
- Capacity to work independently and collaboratively within a team.
- Proficiency in using computer systems and scheduling software.
- Availability to work Fridays in Petaluma, with flexibility for additional hours as needed.
What We Offer:
- Competitive hourly wage with opportunities for growth and advancement.
- A supportive and collaborative work environment.
- The chance to make a meaningful impact on the lives of our patients.
- Ongoing training and professional development opportunities.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Schedule:
- Weekends as needed
Work Location: In person
Salary : $20 - $25
