What are the responsibilities and job description for the Enterprise Account Executive / Account Manager position at Kargo?
At Kargo, our mission is to build a connective tissue between the physical world of freight and the digital ecosystem used to manage it. We believe that advancements in smart infrastructure are critical to enabling a safer and more efficient future for logistics. Our loading dock sensor platform verifies all incoming and outgoing freight, aggregating data that enables shippers and carriers to efficiently manage dock operations, switch out suppliers and understand material flow in real time.
We care deeply about delivering the best solutions for our customers. As a member of the Kargo team, you will have the opportunity to develop and deploy tomorrow's hardware & software solutions and help revolutionize logistics.
We are seeking a Hybrid Account Executive / Account Manager with a successful background selling net-new supply chain and operations solutions into complex enterprises. You'll maintain relationships within a portfolio of Kargo customers to ensure the continued adoption and expansion of Kargo's solutions.
Responsibilities
- Hybrid hunter / farmer role : Responsible for net new business, along with upsell / cross-sell and renewal of existing customers.
- Maintain and develop an active pipeline of forecasted opportunities to meet quarterly objectives.
- Ensure customer value is being achieved to ensure a 100% renewal rate.
- Build deep relationships with the customer at multiple levels : from manager to the C-suite.
- Work to improve overall customer happiness within assigned customer accounts.
- Analyze customers business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention.
- Lead and drive sales opportunities through strategic selling, negotiate and close business, and lead the ongoing business relationship with clients.
- Ability to travel greater than 50% of the time.
Experience
Kargo is an equal opportunity / affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
