Automotive Dealership Receptionist & Greeter (New Canaan, CT)

Sales Receptionist

Be the Welcoming Face of Karl Chevrolet!

Karl Chevrolet, a thriving third-generation family business established in 1927, is seeking a friendly and professional Sales Receptionist to join our team. As the first point of contact for our valued customers, you'll play a crucial role in creating positive first impressions and ensuring exceptional customer service from the moment someone walks through our doors or calls our dealership.

Who We Are:

For nearly a century, Karl Chevrolet has been a trusted automotive leader in our community. Our reputation for outstanding customer service and community involvement has been the cornerstone of our success. We value our team members and strive to create a work environment that is professional, supportive, and enjoyable.

The Opportunity:

As our Sales Receptionist, you'll be the welcoming face and voice of Karl Chevrolet, setting the tone for each customer's experience. This position offers excellent exposure to various aspects of automotive retail operations and provides a foundation for potential growth within our organization.

What You'll Do:

• Warmly greet all visitors to our showroom with a professional and friendly demeanor
• Answer and direct incoming calls to the appropriate departments or staff members
• Gather customer information and input data accurately into our CRM system
• Assist walk-in customers with basic inquiries and direct them to the appropriate team member
• Handle overflow calls from our Service Department when needed
• Support our Business Development Team with various administrative tasks:
• Keeping our CRM database updated and accurate
• Assisting with email marketing campaigns
• Compiling and organizing reports
• Other administrative tasks as needed
• Maintain organized logs of lease returns and track pickup of off-lease vehicles
• Manage general office duties including:
• Sorting and distributing mail
• Maintaining the reception area's professional appearance
• Ordering office supplies as needed
• Scanning, filing and document management
• Assisting with special projects as assigned
  
  
  

What You'll Bring:

• Excellent verbal and written communication skills
• Friendly, positive attitude with genuine customer service orientation
• Strong organizational and multitasking abilities
• Proficiency with computers and ability to learn new software systems
• Attention to detail and accuracy in data entry
• Professional appearance and demeanor
• Previous reception or customer service experience preferred
• Bilingual English/Spanish skills are a plus
  
  
  

What We Offer:

• Flexible scheduling options for the right candidate (part-time hours may be considered)
• Dynamic work environment that balances professionalism with team camaraderie
• Comprehensive benefits package for full-time employees, including:
• Paid vacation and personal time off
• Health care coverage
• Dental and vision plans
• Life insurance
• 401(k) retirement plan with company match
• Ongoing professional development opportunities
• Employee vehicle purchase discounts
  
  
  

Join Our Team!

At Karl Chevrolet, we believe that exceptional customer experiences begin with exceptional team members. If you take pride in creating positive first impressions and have a passion for customer service, we want to hear from you!

Please submit your resume and a brief cover letter explaining why you would excel as the welcoming face of Karl Chevrolet.

Pre-employment background check required.