What are the responsibilities and job description for the Home Care Case Manager/staff scheduler position at Karma Homecare?
Home Care Case Manager/staff scheduler
Job description
Karma HomeCare LLC is seeking a dedicated Staff Scheduler/Case Manager for our dynamic and growing office in Carlisle, PA. We are committed to providing exceptional non-medical home care services to help the elderly and people with disabilities live safely and independently in their homes. Our unique approach emphasizes a team-oriented and personal touch, making a significant impact on our clients' lives. Join our leadership development program and build a fulfilling career with us!
Responsibilities
- Coordinate and assign caregivers to clients based on their needs.
- Conduct client assessments and home visits to evaluate service requirements and develop personalized service plans.
- Monitor the quality and hours of service delivered, ensuring client satisfaction and adjustments as needed.
- Engage with clients to track progress and maintain high levels of satisfaction.
- Work collaboratively with the Field Service Coordinator and Marketing team to understand patient needs and ensure appropriate caregiver placements.
- Manage phone calls and provide administrative support.
- Maintain patient confidentiality and privacy with respect and dignity.
- Be available for on-call scheduling and case management as needed.
- Travel occasionally to open new cases and visit existing clients.
Requirements
- Fluency in English other languages is plus.
- Sales skill, Excellent follow up skills.
- Proven experience in scheduling, case management, or a related field.
- Strong understanding of case management principles.
- Excellent communication, organizational, and time management skills.
- Proactive problem-solving abilities and the capacity to handle multiple tasks.
- Proficiency with Microsoft Office and scheduling platforms.
- Ability to work independently and as part of a team.
- Problem solving skills and ability to multi-task.
- Valid Driver’s License.
Job Type: Full-time
Pay: $17.50 - $19.98 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Flexible schedule
- Health insurance
- Mileage reimbursement
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Experience:
- Case management: 1 year (Required)
Ability to Commute:
- Shippensburg, PA 17257 (Required)
Ability to Relocate:
- Shippensburg, PA 17257: Relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Pay: $17.50 - $19.50 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Experience:
- Case management: 1 year (Preferred)
Work Location: In person
Salary : $18 - $20
