What are the responsibilities and job description for the Managed SOC Analyst Tier 1 (Third Shift) position at Kaseya Limited?

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best–in–breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double–digit growth over the past several years and is backed by Insight Venture Partners, a leading global private equity firm investing in high–growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award–winning solutions, go to [Kaseya Website] and for more information on Kaseya's culture, please click here : [Kaseya Culture].

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long–term financial wealth.

WHAT WE ARE LOOKING FOR :

We are looking for a dedicated SOC Analyst I to join our 24x7 Security Operations Center (SOC) team. The ideal candidate will have foundational cybersecurity knowledge, a passion for identifying and mitigating threats, and the ability to thrive in a dynamic and fast–paced environment. This role is an excellent opportunity for individuals eager to advance their cybersecurity careers while contributing to the protection of critical systems.

WHAT YOU'LL DO :

As a SOC Analyst I , you will monitor and analyze security events, detect and respond to threats, and perform independent technical tasks while escalating more complex issues to Tier II Analysts. Your responsibilities will involve safeguarding systems across diverse environments and addressing cybersecurity incidents with precision and efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

System Monitoring : Continuously monitor, analyze, and triage systems and events across Windows, macOS, and Linux environments in a 24x7 operations setting.
Threat Identification : Detect and analyze suspicious or malicious activities in Windows environments, Microsoft 365 & Entra, and firewalls.
Incident Response : Perform incident detection, response, and remediation to mitigate security risks effectively.
SOC Ticket Management : Address and resolve Managed SOC tickets with attention to detail and accuracy.
Incident Analysis : Conduct in–depth analyses by correlating data from various sources to determine the impact on critical systems.
Independent Tasks : Perform technical tasks and problem–solving autonomously.

WHAT YOU'LL BRING : Requirements :

Education : Bachelor's degree in Cybersecurity, Management and Information Systems, Information Technology, Computer Science, or related fields.

Certifications : Security certification (minimum). Additional certifications such as SSCP or CEH are advantageous.

Technical Skills : Familiarity with static and dynamic malware analysis techniques, 0–day vulnerabilities, phishing attacks, and ransomware attack groups. Understanding of cybersecurity frameworks such as MITRE ATT&CK and NIST. Strong knowledge of networking fundamentals, including IP subnetting, private vs. public IPs, and LAN components. Experience with firewalls, syslog, JSON, and network log formats. Proficiency in tools and scripting languages such as PowerShell, Python, and CMD.

Soft Skills : Excellent written and verbal communication skills. Strong attention to detail and ability to work in high–pressure environments.

Other Requirements : Ability to work in a 24x7 environment, including nights and weekends. Must be authorized to work in the US and pass a background check.

WHY JOIN US :

Professional Growth : Gain hands–on experience and training in a collaborative SOC team.

Dynamic Work Environment : Contribute to defending critical systems in a fast–paced, ever–evolving cybersecurity landscape.

Competitive Benefits : Enjoy a robust compensation package, including comprehensive health coverage, paid time off, and career development opportunities.

Join the Kaseya growth rocket ship and see how we are!

Additional information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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Managed SOC Analyst Tier 1 (Third Shift)

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