What are the responsibilities and job description for the Accounts Receivables Clerk position at Kaseya?
Kaseya ® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya's culture, please click here : Kaseya Culture .
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
Kaseya is seeking a detail-oriented and proactive Accounts Receivable / Collections Clerk to join our team in Red Bank, NJ. The ideal candidate will be responsible for managing and collecting outstanding accounts receivable from our customers, ensuring timely payments, and maintaining accurate records. This role requires excellent communication skills, strong attention to detail, and the ability to work independently as well as part of a team.
Key Responsibilities :
- Monitor and manage accounts receivable balances to ensure timely collection of outstanding invoices.
- Contact customers via phone, email, and mail to follow up on overdue payments and resolve any billing issues.
- Maintain accurate and up-to-date records of all collection activities and customer interactions.
- Prepare and send out monthly statements and collection letters to customers.
- Collaborate with the finance team to reconcile accounts and resolve discrepancies.
- Assist in the preparation of reports related to accounts receivable and collections.
- Provide excellent customer service by addressing customer inquiries and concerns in a professional and timely manner.
- Identify and escalate any potential collection issues to the appropriate department or management.
Qualifications :
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
