What are the responsibilities and job description for the Associate Business Development Representative (Entry level) position at Kaseya?
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
We are looking for a dynamic team player who is passionate about connecting clients to exceptional events. This position reports to the Director of Sales Development and requires maintaining a professional, courteous, and customer-focused attitude at all times.
Essential Duties and Responsibilities:
Additional Information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
We are looking for a dynamic team player who is passionate about connecting clients to exceptional events. This position reports to the Director of Sales Development and requires maintaining a professional, courteous, and customer-focused attitude at all times.
Essential Duties and Responsibilities:
- Reach out to customers and partners via phone calls and emails to drive attendance to Kaseya events.
- Collaborate with account managers to arrange product demos for customers.
- Contact customers to encourage participation in product webinars.
- Develop talking points for common customer rebuttals.
- Maintain Salesforce hygiene by adding notes and updating information to ensure accuracy.
- Keep a database of customer issues and Salesforce discrepancies and forward them to the appropriate department for resolution.
- Confirm customer attendance post event registration.
- An associate degree from an accredited college or university or equivalent experience in tele-sales.
- Excellent written and verbal communication skills.
- Strong interpersonal skills to engage with customers on behalf of the sales/marketing team.
- Ability to work in a fast-paced environment.
- Attention to detail and a commitment to providing excellent customer service.
- Proficiency in Microsoft Office Products.
- A positive, enthusiastic, motivated, and autonomous self-starter attitude.
- A solution-oriented mindset and problem-solving skills.
- Ownership of initiatives and a consistent drive to exceed expectations.
Additional Information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
