What are the responsibilities and job description for the Business Development Specialist position at Kaseya?
Kaseya is a leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide.
Our company has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners, a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
We currently serve customers in over 20 countries across a wide variety of industries and manage over 15 million endpoints worldwide. Our award-winning solutions have made us a household name in the tech industry.
Kaseya is not your typical company. We are bold, gritty, and accountable, with thousands of employees who succeed by going above and beyond for our customers and their careers.
Job Summary:
We are seeking a highly organized and detail-oriented Business Development Specialist to join our team. As a key member of our sales development team, you will be responsible for contacting customers and partners to drive attendance to our events via phone calls and emails.
Key Responsibilities:
- Contact customers and partners to promote our events
- Work with account managers to set up product demos for customers
- Contact customers to attend product webinars
- Execute rebuttals: Draft talking points for common customer objections
- Salesforce hygiene: Add notes and update information in Salesforce so it's current and accurate
- Maintain a database of customer issues and Salesforce discrepancies to forward to the appropriate department for resolution
- Contact customers to confirm attendance post event registration
Requirements:
- Associate degree from an accredited college or university or equivalent experience in tele-sales
- Excellent written and spoken communication skills
- Strong interpersonal skills to engage with customers on behalf of the sales/marketing team
- Ability to work in a fast-paced environment
- Pays attention to detail and provides great customer service
- Proficiency in Microsoft Office Products
- Positive, enthusiastic, motivated, autonomous self-starter
- Solution seeker and problem solver
- Takes ownership of initiatives and consistently goes beyond expectations
What You'll Bring:
As a Business Development Specialist, you will be part of a dynamic team that drives business growth through innovative solutions and exceptional customer service. If you're passionate about connecting clients to amazing experiences, we encourage you to apply.
