What are the responsibilities and job description for the Part Time Customer Service/Garment Handler/Linen Handler position at Kasperbauer Cleaners, Inc.?
Job Summary
The working hours of this position is 7:30am to 12:30pm Monday thru Friday. We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibility will be to assist customers with inquiries related to our services, including laundering, dry cleaning, and hotel-related services. You will play a crucial role in ensuring customer satisfaction and maintaining the high standards of our brand.
Duties
- Respond promptly to customer inquiries via phone, email, or in-person regarding laundry and dry cleaning services.
- Provide detailed information about services offered, including pricing, turnaround times, and special promotions.
- Assist customers with placing orders and scheduling pickups or deliveries for their laundry needs.
- Handle customer complaints and resolve issues effectively while maintaining a positive attitude.
- Operate a linen ironing auto machine
- Collaborate with team members to ensure seamless service delivery and operational efficiency.
- Keep the customer service area organized and presentable.
Experience
- Previous experience in a customer service role is preferred but not required.
- Familiarity with laundering processes, dry cleaning techniques, or hotel operations is a plus.
- Strong communication skills with the ability to engage positively with customers.
- Excellent problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment while managing multiple tasks efficiently.
- A friendly demeanor with a commitment to providing outstanding service.
Join us in delivering exceptional experiences to our customers while being part of a supportive team!
Job Type: Part-time
Pay: $15.18 - $15.93 per hour
Expected hours: 30 per week
Schedule:
- Monday to Friday
- Morning shift
- No weekends
Ability to Commute:
- Carroll, IA 51401 (Preferred)
Ability to Relocate:
- Carroll, IA 51401: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15 - $16