What are the responsibilities and job description for the Install/Service Technician position at Kastle Systems?
Overview
Join the leader in providing smarter solutions for a safer world.
The Installation Technician is responsible to install and assist in all phases of installing, testing and troubleshooting security, access control and video systems at customer sites. To that end, the Installation Technician may interact directly with the client, client representatives, other contractors and Kastle personnel to ensure a successful installation. The Installation Technician ensures that Kastle system installation and change orders are implemented accurately and on time, and that these services meet or exceed client expectations.
Benefits Provided: Health, Dental, Vision, 401K, Employee Assistance Program, Short/Long Term Disability, Life Insurance Supplemental Life Insurance option, PTO, Sick Days, Company Paid Holidays, and more!
Responsibilities
At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.
Join the leader in providing smarter solutions for a safer world.
The Installation Technician is responsible to install and assist in all phases of installing, testing and troubleshooting security, access control and video systems at customer sites. To that end, the Installation Technician may interact directly with the client, client representatives, other contractors and Kastle personnel to ensure a successful installation. The Installation Technician ensures that Kastle system installation and change orders are implemented accurately and on time, and that these services meet or exceed client expectations.
Benefits Provided: Health, Dental, Vision, 401K, Employee Assistance Program, Short/Long Term Disability, Life Insurance Supplemental Life Insurance option, PTO, Sick Days, Company Paid Holidays, and more!
Responsibilities
- Installs, tests, and services CCTV, access control, and security systems.
- Ensures that systems are installed properly and on time in accordance with Kastle's procedures and quality control standards.
- Provides technical assistance and support to Kastle’s Partners, as needed.
- Provides feedback and information to identify any potential barriers to timely execution of the project, such as construction delays or changes.
- Provides regular progress updates to all stakeholders.
- Provides accurate documentation for completed work.
- Responsible for providing proper documentation for inventory control and for maintaining proper inventory for vehicles and projects.
- Maintains assigned company-owned vehicles, tools, equipment, and individual tool issue.
- Maintains and protects building keys to customer buildings.
- Communicates with customers, customer representatives, contractors, and Kastle staff as necessary to install and service equipment.
- Stays up to date and knowledgeable in Kastle services, technology, as well as internal processes and procedures
- 2 years’ of successful experience installing and servicing access control, video systems or other related electronic systems
- Technical school certificate a plus but not required
- Mechanical aptitude and thorough knowledge of hand and power tools.
- Strong electronics knowledge/background (AC/DC theory, series and parallel circuits, open/close loops) and ability and knowledge to use digital volt meters.
- Knowledge of Serial Communication (RS232, RS485)
- Knowledge of IP, Ethernet, networking protocol, and Cat5 technologies.
- Knowledge of door hardware, electric/mechanical locking devices, and building codes pertaining to construction, fire, and electrical systems.
At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.
