What are the responsibilities and job description for the Sales Operations Analyst position at Kastle Systems?
Overview
Join the leader in providing smarter solutions for a safer world.
At Kastle, we are a leader in providing Premier Property Technology Solutions. We protect commercial real estate, multi-family residential spaces, global enterprises, educational institutions, critical government facilities, life-science labs, and much more! For over 50 years, Kastle has provided safety to tens of thousands of businesses who use our state-of-the-art access control, video surveillance, visitor management and identify management technology solutions to enable a smarter built environment.
What makes us exceptional is our focus on Security as Software-As-A-Service (SAAS). We have built our company on the belief that the most effective approach is a complete one: because we engineer, install, monitor, and maintain your system, we are invested in its end-to-end performance. Learn more about who we are, and what we offer here: Kastle Products & Services
As a key member of the Revenue Operations team, you will drive insights, optimize operations, and support strategies that enhance the efficiency of our Go-To-Market (GTM) teams. This role offers a unique opportunity to gain exposure to business operations and sales strategy. As a Sales Operations Analyst, you will work closely with the sales team to improve workflows, manage systems, and provide data-driven recommendations that drive performance.
Responsibilities
Sales Operations & Strategy
Skills & Experience
At Kastle you will
At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.
Join the leader in providing smarter solutions for a safer world.
At Kastle, we are a leader in providing Premier Property Technology Solutions. We protect commercial real estate, multi-family residential spaces, global enterprises, educational institutions, critical government facilities, life-science labs, and much more! For over 50 years, Kastle has provided safety to tens of thousands of businesses who use our state-of-the-art access control, video surveillance, visitor management and identify management technology solutions to enable a smarter built environment.
What makes us exceptional is our focus on Security as Software-As-A-Service (SAAS). We have built our company on the belief that the most effective approach is a complete one: because we engineer, install, monitor, and maintain your system, we are invested in its end-to-end performance. Learn more about who we are, and what we offer here: Kastle Products & Services
As a key member of the Revenue Operations team, you will drive insights, optimize operations, and support strategies that enhance the efficiency of our Go-To-Market (GTM) teams. This role offers a unique opportunity to gain exposure to business operations and sales strategy. As a Sales Operations Analyst, you will work closely with the sales team to improve workflows, manage systems, and provide data-driven recommendations that drive performance.
Responsibilities
Sales Operations & Strategy
- Generate and analyze weekly and quarterly sales reports to inform business decisions.
- Provide data-driven insights to support sales planning and performance tracking.
- Identify and implement process improvements to enhance efficiency and visibility.
- Optimize and manage Dynamics365 CRM and other sales tools.
- Track and analyze sales performance metrics to identify best practices.
- Collect, analyze, and interpret sales data to provide actionable insights.
- Create and maintain sales performance reports with key metrics and recommendations.
- Track and measure KPIs to assess sales effectiveness and support leadership decisions.
- Provide ad-hoc research for executive reports and strategic planning.
- Identify inefficiencies in sales processes and implement automation or optimization solutions.
- Audit and manage data accuracy in sales systems to ensure reliable reporting.
- Collaborate with cross-functional teams to streamline operations and enhance system functionality.
- Support expansion initiatives and strategic growth projects.
- Assist in the ongoing development of Dynamics365 adn other systems to enhance usability.
- Partner with Product and Marketing teams to generate sales reports and materials.
- Maintain target lists, track progress, and provide updates to leadership
Skills & Experience
- 2 years of experience in sales operations, consulting, or a startup environment.
- Strong analytical skills with the ability to structure solutions and drive decision-making.
- Proficiency in Excel; experience with PowerBI, SQL is a plus.
- Experience with Dynamics365 or other CRM tools.
- Strong communication and stakeholder management
- Proven ability to identify inefficiencies and implement process improvements.
- Comfortable working in a fast-paced and dynamic environment with shifting priorities.
- Previous experience in Sales Operations, Revenue Operations, or GTM Strategy.
- Strong academic background, preferably with a degree in Business, Finance, Economics, or a related field.
At Kastle you will
- Enjoy uncapped income potential, competitive benefits and time off for great adventures.
- Work in a collaborative, entrepreneurial atmosphere with a motivated team who believes in our brand and strives to be better each day.
- Deliver services and a value proposition that offers real solutions to the safety, health and security of our society.
- Work for an award-winning, best-in-class, Top Places to Work 2022 company that prioritizes its customers, believes in its people and is committed to its mission to improve lives with our solutions.
At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.
