What are the responsibilities and job description for the Project Manager I position at Katalyst CRO?
Responsibilities
- Lead project execution after deal closure.
- Direct, lead and motivate multi-disciplinary project teams and hold team members accountable to deliver results within an agreed project governance structure to ensure customer satisfaction throughout the life of the program.
- Shared customer relationship management with Account Managers.
- Coach, mentor and, via frequent discussions with line managers, continuously develop project team members.
- Program Manager uses in depth understanding of multiple functions and strong relationships with these functions during the execution.
- Act as single point of contact for customer with regards to operational questions and ensure each project milestone is delivered in line with the agreed objectives.
- Act as the customer advocate and champion in the LPB organization.
- Manage project scope, timelines and budget and program profitability together with core project team.
- Raise and prepare scope changes and communicate them to a customer in close collaboration with Account Manager.
- In collaboration with Account Management / Commercial Development, create mid-long term program strategies.
- Define, organize and be responsible for all customer communication (using an open communication model), agreeing milestones and conducting "lessons learned " with the customer, as well as executing decommissioning at the end of contractual activities.
- Program Manager ensures the right and effective internal and external governance are in place and are effective.
- Also ensures very clear alignment of internal stakeholders.
- 2-5 Years Experience.
- Ability to manage group of people to act towards achieving a common goal
- Ability to drive execution through efficient communication, creating a trusting environment and taking personal accountability for decision and actions.
- Set ambitious and realistic plan and priorities, implement and monitor appropriate KPIs, to track progress, able to prioritize activities overcoming challenges while maintain high quality standard.
- Challenge status quo to improve processes, open to new ideas, able to learn from others and from personal experiences to propose and drive changes; use to navigate in ambiguity keeping focus on business requirements.
- Ability to create clear sense of common purpose and direction through effective communication of goal, strategy and issue/challenges and adapting to the targeted audience.
- Ability to quickly solve problems/conflict as and when they arise with a strong analytical mind-set.
- Actively drive and create solutions.
- Translate strategy into actionable objectives and plans.
- Understand the key drivers affecting profitability, recognize business opportunities, identify improvements to meet the challenges within a given project/portfolio.
- Ability to work in a matrix management environment and gain the cooperation of others over whom they have no direct authority or control; create inspirational climate, demonstrate positive and constructive mindset.
