What are the responsibilities and job description for the Part Time / Full Time Clinic Sales Consultant position at Kate Somerville Skincare?
Job Description
Job Description
Overview :
We are looking for a highly motivated and customer-focused individual to join our team as a Clinic Sales Consultant. The ideal candidate will have a passion for medical aesthetics, exceptional sales skills, and a strong understanding of aesthetic treatments and Kate Somerville skincare products. As a Clinic Sales Consultant, you will play a key role in driving revenue growth by promoting our services, meeting sales targets, and providing outstanding customer service to clients.
This is a Part-Time or Full-time role that includes Front Desk Receptionist responsibilities with a Thursday-Saturday for Part Time or a Tuesday-Saturday schedule for Full Time.
Responsibilities :
- Conduct sales-based client booking via phone, email, and text, always listening to client needs and suggesting beneficial add-ons to their regimen.
- Meet phone sales requirements and maintain a high level of professionalism in all client interactions.
- Possess comprehensive knowledge of all treatments offered at the MedSpa, including their benefits, risks, and outcomes.
- Stay informed about new product launches and have in-depth product knowledge of all skincare lines offered.
- Provide base consultations to all new clients, assessing their needs and recommending appropriate treatments and products.
- Achieve sales goals related to memberships, treatment packages, series, and retail product sales.
- Achieve review goals by hitting Monthly Google Reviews
- Ensure client rebooking and retention through exceptional service and personalized recommendations.
- Identify opportunities for acquiring new clients through referrals, promotions, and community outreach.
- Provide "White Glove" service to all clients, exceeding their expectations and ensuring a positive experience.
- Have the ability to address and rectify customer complaints in real time, maintaining client satisfaction and loyalty.
Qualifications :
What We Offer :
Additional for Full Time) :
The expected base salary range for this position is $20 / hour to $25 / hour. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget.
This position is also eligible for participation in the company discretionary bonus plan, based on individual performance and company results.
L1-KY1
Salary : $20 - $25
