What are the responsibilities and job description for the Vice President of Operations position at Katonah Management Services LLC?
Katonah Management Services is on a mission to build a network of customer-first HOA Management Companies that redefines industry excellence through innovative technology, superior management systems, and an exceptional team. We're inspired by the opportunity to make a meaningful difference for families who call our communities home.
We value the importance of maintaining a local, personalized feel for customers across our network of HOA Management companies. By harnessing the collective strength, knowledge, and resources of our network, we empower our portfolio to deliver tailored, high-quality services that foster thriving communities. Grounded in respect for the unique character of each community, our approach provides the foundation and support for ambitious growth and continuous improvement.
Our Vice President of Operations will be a core leader in the organization, responsible for enhancing our ability to serve homeowners and board members more effectively, streamlining processes for our dedicated staff, and ensuring that our community managers can focus on what matters most – building strong, vibrant communities.
At Pando Root, we offer :
- A culture that values customer-service, continuous improvement, and technological innovation
- Opportunities for professional growth, rewarding and impactful challenges, and the autonomy to drive results
- Competitive salary and a comprehensive benefits package
- An environment that encourages both personal and professional development
Opportunity
As the VP of Operations, you will lead our company’s transformation into a tech-enabled service provider, elevating our organization through the implementation and optimization of technology, standardization and streamlining of operations, and ongoing training. This role is pivotal to positioning the company to efficiently and effectively scale organically and through acquisition and leading our commitment to continuous process improvement.
Key Responsibilities
Qualifications
What Sets You Apart
Impact and Growth
In this role, you will :
Compensation and Benefits
Start Date : Q1 2025, in preparation for our July 2025 software transition
Location : Westchester, New York– in person, with some flexibility to work from home on occasion
Salary : $150,000 - $200,000