What are the responsibilities and job description for the Equipment Support Technician position at KATOOL Automotive Equipment?
We are Rainier Engineering, Ltd., a professional manufacturer and distributor of automotive service equipment. We registered the brand KATOOL in the U.S. and officially entered the North American market in 2019. Our products have been tested in the industry and are proven to be one of the most reliable offerings in the market.
We are now looking for a technical support representative in the IL area. The primary responsibilities and qualifications are:
- In-depth knowledge of the working principles of automotive lifts and tire machines, or AC Machine, wheel alignment machines, and autobody framemachines.
- Familarity with different types of automotive equipment offerings in the market
- Ability to install and fix automotive lifts and tire machines on-site
- Ability to to troubleshoot for customers based on phone and email communication
- Proficiency in technical writing, ability to make manuals and drawings of product specifications
- Develop and make presentations of company products and services to current and potential clients
- Respond to sales inquiries and concerns by phone, electronically, or in person
- Ensure customer service satisfaction and good client relationships
- Conduct product training for customers and future team members
Additional or preferred qualifications are:
- Forklift Certificate
- Inventory and Parts Management Experience
- Truck Driving
- Respond to sales inquiries and concerns by phone, electronically, or in person
- Work Spanish preferred
Company websites:
autool.us
autokato.com
katoolusa.com
Job Type: Full-time
Pay: $4,500.00 - $5,500.00 per month
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Parental leave
Schedule:
- Monday to Friday
Work Location: In person
Salary : $4,500 - $5,500