JOB DESCRIPTION - Field Service Supervisor

Job Title: Field Service Supervisor

Location: Remote

Reports to: Field Service Manager

FLSA Status: Full-Time, Hourly

Job Summary:

The Field Service Supervisor FSS has the full responsibility of managing a working crew of mechanics to support KATS projects. This position will work with the customer site contact to ensure all contractual obligations are being met at the highest level of client satisfaction.

Some of the reasons to work for us:

• Strong growth history and stable employment
• Competitive pay
• Advancement opportunities
• Excellent benefits and retirement plan with matching contributions
• Paid time off including holidays
• Great company culture focused on employee development, training and safety

Responsibilities:

Safety

• The goal is zero recordable injuries
  • Lead daily shift start up meetings
  • Ensure JSA's are completed and any new hazards are identified throughout the day.

Execution

• Understand full scope of projects assigned
• Ensure other team members understand scope
• Communicate with client throughout the project keeping them up to date
• Utilize team members on the project efficiently and effectively
• Ensure appropriate procedures are followed
• Ensure documentation is completed in a timely manner; including time sheets, inspection sheets, pictures are taken and stored in the appropriate Sharepoint folders
• Identify client requests for changes in scope and notify the project manager for potential change orders

Communication

• Communicate with team members on the jobsite to ensure they are working safely and efficiently
• Communicate effectively with superiors to give status updates
• Communicate regularly with the assigned project engineer to ensure disassembly and assembly are completed correctly and with the proper documentation
• Coach team members as needed to improve their performance and communication.
• Discuss and identify training needs with teammates
• Be an advocate for the company and your team. Sometimes that means apologizing for things you didn't personally do.
• Identify opportunities for additional field service, repair work, or engineered solutions. Communicate them to your supervisor or the project manager.

Required Skills/Abilities:

• Demonstrated competency in hands-on maintenance of steam turbines, reciprocating compressors, engines, centrifugal compressors or gas turbines. Typically 5 years of experience is required to obtain this competency.
• Basic Microsoft Office Suite skills - Outlook, Excel, Teams
• Proven industry leadership; recognized by internal and external peers.
• Ability to work in a fast-paced, deadline-oriented work environment.

Personal Attributes

• Integrity - Embody Integrity even when no one is watching
• Humble - Be curious and listen to learn.
• Adaptable - Embrace change to drive growth. Have a growth mindset - Welcome challenges and setbacks as opportunities to improve
• Camaraderie - Trust and connect with teammates and clients
• Accountable - Deliver on your commitments
• Creativity - Innovate through collaboration and teamwork. Fond creative solutions to problems.
• Self-reflective - Willing to analyze self-performance and look for opportunities to improve

Situationally aware - Read the situation and determine the leadership style required. This can change from very detailed management to high level coaching depending on the situation.

Education and Experience:

• 5 years' experience maintaining rotating equipment required.
• 2 years leading teams preferred.
• 2 year technical degree preferred.

Physical Requirements:

• Ability to stand for long periods, kneel for reasonable periods, climb ladders
• Must be able to lift up to 50 pounds at times.
• Able and willing to travel to various work locations and client sites up to 100%.
• Able to obtain and maintain a valid state driver's license.
• Able to pass a comprehensive background check and drug screen.

Metrics

• Safety OSHA recordable rate
• Client satisfaction

KATS is an equal opportunity employer. All applicants will be considered for employment regardless of color, race, religion, disability, sex, sexual orientation, gender identity, age, national origin, veteran status or any other characteristic protected by Federal, State and/or local law. KATS is a drugfree workplace.