What are the responsibilities and job description for the Clerk - Dispatch position at Katy ISD?
Reports To: Warehouse Supervisor
Duty Days: 238 days
Wage/Hour Status: Non-Exempt
Pay Grade: AS03
Date Revised: 08-2023
Qualifications:
College hours, high school diploma or GED
Related work experience
Type 40 WPM with accuracy
Proficient in use of Microsoft Office (Google Docs, Excel, etc.,)
Knowledge of office machines including computer, copier, fax, scanner, calculator
Flexible and cooperative with school personnel and district patrons
Effective and efficient organizational skills
Exceptional communication skills
Ability to maintain confidentiality
Ability to work within deadlines and handle frequent interruptions
Ability to handle busy telephones
Bilingual in English and Spanish (both oral and written)
Primary Purpose:
Clerical support and receptionist for the Central Maintenance Warehouse Department
Major Duties and Responsibilities:
- Greet and assist visitors and district personnel.
- Serve as translator as needed for Spanish/English language conversion (both oral and written).
- Relate and communicate positively with patrons and all district employees.
- Receive and coordinate all incoming telephone for district and departmental personnel.
- Determine assignments, dispatch personnel, and input all emergency work orders into the department work order system.
- Disperse work orders input by schools to the correct Area Supervisor.
- Manage and assist district issued cell phones to designated staff, upgrade, replace, order as needed.
- Assist Warehouse Buyers with assigning control numbers to work orders.
- Assist parts department with inventory cycle counts and parts/equipment checkout procedure.
- Assist with deliveries and inventory part pickups.
- Monitor cameras for gate access and parts counter.
- Assist mechanics department with issuing spare vehicles and keys.
- Assist in annual Fire Marshall pre-inspection walks at designated campuses.
- Assist the Maintenance Management Clerk, Work Order Clerk and Title Clerk, as needed.
- Perform other duties as assigned.
Equipment Used:
Personal computer, typewriter, printer, copier, calculator, and fax machine.
Working Conditions:
Maintain emotional control under stress. Prolonged use of the computer. Repetitive hand motions.
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
