What are the responsibilities and job description for the Mechanical Systems Supervisor position at Kauai Air Conditioning and Plumbing?
Responsibilities:
The HVAC Department Manager will be responsible for the following:
- Leading the HVAC Department, ensuring effective installation, construction, and service operations
- Collaborating with Comfort Advisors to enhance sales/operations relationships and build long-term connections with key customers
- Developing and tracking departmental KPIs to support overall team growth, safety, quality, and profitability
- Managing team budget and overhead accounts
- Working closely with the warehouse team to optimize flow, determine minimum quantity levels, and improve material costs
- Frequent jobsite visits with Installations Foreman to ensure customer satisfaction, workmanship, and quality assurance
- Following up on warranty work and maintaining contact with owners to ensure customer satisfaction
- Departmental dispatch schedule and customer invoicing
- Communicating clear performance expectations and conducting performance reviews for direct reports
- Approving departmental time sheets and performing other necessary management tasks
Skills and Qualifications:
- High school diploma or equivalent required
- Strong leadership skills, ability to drive cultural change, mentor, coach, and succession plan
- Excellent interpersonal skills, ability to relate with diverse personality types
- Able to work independently without supervision, under constraints, and make the most out of allotted resources
- Good organizational and time management skills to handle multiple issues
- Attention to detail, completing work to deadlines, and participating in customer relation issues
- Understanding of maximizing productivity of construction and technical workforce, handling sensitive information, and documents
