What are the responsibilities and job description for the Accounts Receivable Specialist position at KaVo Dental | North America?
Company Overview
KaVo, headquartered in Biberach, Germany, is a renowned manufacturer and supplier of dental care units, instruments and laboratory equipment with a strong worldwide brand presence. For more than 100 years, KaVo has focused on innovation and quality in dental products and services, building an outstanding reputation among dentists, dental technicians, and dental hygienists.
Our company culture is rooted in a continuous improvement mindset, intense focus on people, both in regards to our customer and employees, and an unrelenting desire to provide best-in-class products and services that continue to advance our industry. Our 1600 employees around the world embody the values of a successful family business, constantly implementing solutions to make modern dentistry better and better - that's how we inspire dentists around the world.
As part of the KaVo family, we want to inspire and encourage you to develop your full potential with us. Let's work together as a team for one of the most beautiful things in life: A healthy smile
Position Overview:
The AR Specialist position is responsible for posting cash receipts, collection calls, AR maintenance, credit limits, bad debt analysis and customer accounts reconciliation.
Position Description / Main Responsibilities and Tasks:
- Daily posting of cash receipts from lockbox, wire transfers & credit cards
- Report cash collection and follow up on delinquent customers with collection calls
- Run credit card payments and manage daily AR maintenance by applying prepayments, AR adjustments, bad debt write-offs, and credit note approvals
- Support Customer Service department with Letters of Credit, research into AR problems, and review of credit limits and customer holds based on account standing
- Lead the AR Reconciliation process
- Run various aging report and cash collections reports as requested
- Meet with customers on weekly basis and reconcile their accounts to our records.
- Answer customer inquiries and clear all discrepancies.
- Issue Customer Statements and make calls / write emails demanding payment on past due accounts
- Work on chargebacks and customers’ rebates with the sales team and issue CNs when approved.
- Other duties as assigned
Basic Education & Experience:
- Associate’s degree OR a High School Diploma and 2 years of work experience in an Accounts Receivable role OR any equivalent combination of experience, training, and/or education
- 1 years in Accounts Receivable
Preferred Education & Experience:
- 5 years in Accounts Receivable
Knowledge, Skills & Abilities:
- SAP
- Excel and its various functions (including Pivot tables and V-Lookups)
Behavior Based Items/Competencies:
- Act with Integrity
- Customer Focused
- Metric Driven
- Self Aware, Approachable, & Composed
- Action & Priority Oriented
- Deals with Ambiguity
Benefits
We offer a comprehensive and quality benefits package that includes medical, dental, vision, 401(k) match up to 5%, paid parental leave, flexible vacation, working hours and hybrid working options. Benefits provided may differ by role and location
To perform this job successfully, an individual must be able to perform the main responsibilities and tasks satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KaVo is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.