What are the responsibilities and job description for the Host/Hostess position at Kawa Omakase?
Job Summary
Kawa Omakase is an upscale reservation only restaurant. French Italian techniques infused into Japanese cuisine, offering sophisticated seasonal course menu.
We are seeking a friendly and organized Host/Host to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring they feel welcomed and valued from the moment they arrive. You will manage the flow of guests into the restaurant, maintain a clean and inviting atmosphere, and provide exceptional customer service throughout their dining experience.
Duties
- Greet guests warmly as they enter the restaurant and provide them with menus.
- Manage reservations and seating arrangements to optimize table turnover while ensuring guest comfort.
- Assist in maintaining a clean and organized front-of-house area, including waiting areas and host stations.
- Communicate effectively with kitchen staff and servers to ensure timely service.
- Utilize POS systems, including Aloha POS, to manage guest orders and track seating availability.
- Address guest inquiries or concerns promptly and professionally to enhance their dining experience.
- Collaborate with team members to uphold high standards of hospitality and guest services.
Qualifications
- Previous experience in food service or restaurant settings is preferred but not required.
- Strong customer service skills with the ability to communicate clearly and effectively.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- A passion for hospitality and a commitment to providing excellent guest experiences.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join us in creating memorable experiences for our guests while working in a supportive and energetic environment!
Job Types: Full-time, Part-time
Pay: $11.00 - $16.00 per hour
Benefits:
- Flexible schedule
Shift:
- Night shift
Experience:
- Customer service: 3 years (Required)
- Fine dining: 2 years (Required)
Work Location: In person
Salary : $11 - $16