What are the responsibilities and job description for the Customer Service Coordinator position at Kawneer Company, Inc.?
Job Description
Arconic is currently in search of a Customer Service Coordinator to join our Kawneer business in Harrisonburg, VA.
Primary Purpose of the Job
Under the direction of the Sales Coordination Supervisor (CSC Supervisor), the Customer Service Coordinator (CSCs) receive a strong foundation in the terminology and processes for Customer Service, Project Management, Estimating, Drafting, Engineering, and other robust career fields. As a CSC, the primary role responsibility is to review, and enter, customer purchase orders (PO's) by using proprietary software.
Responsibilities
Primary Purpose of the Function
- Process and manage orders.
- Review Purchase Orders [POs]
- Coordinate and advance project status
- Schedule orders to production based on standard lead times.
- Interface with internal systems
- Follow established guidelines.
Job Duties and Responsibilities
Essential Knowledge & Skills / Education
Major Customers
Qualifications
Basic Qualifications
Preferred Qualifications
About Us
Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets. Building on more than a century of innovation, Arconic helps to transform the way we fly, drive, and build. We are proud that 77% of our employees are happy working for Arconic and would recommend it as a great place to work and that 80% of our employees would recommend their managers to others.
We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our stakeholders.
At Arconic, we : Act With Integrity.
We lead with respect, honesty, transparency and accountability.
Safeguard our Future.
We protect and improve the health and safety of our employees, communities and environment.
Grow Stronger Together.
We cultivate an inclusive and diverse culture that advocates for equity.
Earn Customer Loyalty.
We build customer partnerships through best-in-class products and service.
Drive Operational Excellence.
We pursue continuous improvement through innovation, agility, people development and collaboration.
Create Value.
We achieve success by generating and growing value for our stakeholders.
United States Equal Employment Opportunity Statement
Arconic is an equal opportunity employer that is committed to inclusion and diversity. We take action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
About the Team
ABOUT HARRISONBURG, VA FACILITY. Harrisonburg is an independent city located in the heart of the Shenandoah Valley region of Virginia. The City of Harrisonburg is centrally located within two hours in any direction of Richmond, Virginia and Washington, D.C. The city is a special blend of small-town hospitality mixed with vibrant culinary and recreational options. Outdoor enthusiasts flock to George Washington and Jefferson National Forests, Shenandoah National Park, and a multitude of parks and trails. Home to James Madison University and Eastern Mennonite University, Harrisonburg is a tourist destination which offers world class entertainment and many unique attractions.
