What are the responsibilities and job description for the Jewelry Consultant position at Kay Jewelers?
Overview
We are seeking a passionate and knowledgeable Jewelry Consultant to join our team. In this role, you will provide exceptional customer service to our clients, guiding them through their jewelry purchasing experience. As a Jewelry Consultant, you will be responsible for building relationships with customers, understanding their needs, and offering tailored solutions that enhance their shopping experience. Your expertise in jewelry and retail sales will help create a welcoming environment that encourages customer loyalty.
Responsibilities
- Deliver outstanding customer service by engaging with clients and understanding their jewelry needs.
- Communicate effectively with customers to provide information about products, services, and promotions.
- Utilize POS systems for transactions, ensuring accurate cash handling and record-keeping.
- Demonstrate knowledge of jewelry products to assist customers in making informed purchasing decisions.
- Maintain a clean and organized sales floor, showcasing merchandise effectively.
- Handle phone inquiries with professionalism and courtesy, providing information and assistance as needed.
- Support the team by supervising junior staff when necessary and contributing to a positive work environment.
- Apply retail math skills to manage inventory levels and assist in stock management as required.
- Participate in training sessions to stay updated on product knowledge and sales techniques.
Qualifications
- Proven experience in customer service or retail sales, preferably in the jewelry industry.
- Strong communication skills with the ability to connect with diverse customers; bilingual skills are a plus.
- Familiarity with POS systems and cash handling procedures is essential.
- Excellent phone etiquette and interpersonal skills to foster positive customer interactions.
- Knowledge of retail math concepts to assist in inventory management and sales reporting.
- Ability to supervise team members effectively while promoting teamwork and collaboration.
- A passion for jewelry and an eagerness to learn about new products and trends in the industry.
Join us as a Jewelry Consultant where your passion for jewelry meets exceptional customer service!
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: No more than 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15
