What are the responsibilities and job description for the Studio Coordinator position at KB Home?
About KB Home
KB Home is one of the largest and most recognized homebuilders in the United States and has built over 650,000 quality homes in our more than 60-year history. Today, KB Home operates in 45 markets from coast to coast. What sets KB Home apart is the exceptional personalization we offer our homebuyers from those buying their first home to experienced buyers allowing them to make their home uniquely their own, at a price that fits their budget. As the leader in energy-efficient homebuilding, KB Home was the first builder to make every home it builds ENERGY STAR� certified, a standard of energy performance achieved by fewer than 10% of new homes in America, and has built more ENERGY STAR certified homes than any other builder. An energy-efficient KB home helps lower the cost of ownership and is designed to be healthier, more comfortable and better for the environment than new homes without certification. We build strong, personal relationships with our customers so they have a real partner in the homebuying process. As a result, we have the distinction of being the #1 customer-ranked national homebuilder in third-party buyer satisfaction surveys. Build your career with KB Home. Learn more.
JOB SUMMARY: Works under general supervision to coordinate projects to ensure customer satisfaction at the studio. This position is responsible for organizing the work-flow at the front desk, scheduling appointments and communicating with buyers. Will assist the consultants and/or studio management with administrative tasks as needed.
Essential Duties And Responsibilities
Organize and maintain the work-flow at the front desk including:
Education/Certifications/Licenses
KB Home and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at KB Home or its affiliates without a valid written agreement in place for recruiting services, such resumes will be deemed the sole property of KB Home and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidate resumes, in the event any such candidate is hired by KB Home or its affiliates as a result of the submittal, without a valid written agreement between the Recruiter and KB Home.
KB Home is one of the largest and most recognized homebuilders in the United States and has built over 650,000 quality homes in our more than 60-year history. Today, KB Home operates in 45 markets from coast to coast. What sets KB Home apart is the exceptional personalization we offer our homebuyers from those buying their first home to experienced buyers allowing them to make their home uniquely their own, at a price that fits their budget. As the leader in energy-efficient homebuilding, KB Home was the first builder to make every home it builds ENERGY STAR� certified, a standard of energy performance achieved by fewer than 10% of new homes in America, and has built more ENERGY STAR certified homes than any other builder. An energy-efficient KB home helps lower the cost of ownership and is designed to be healthier, more comfortable and better for the environment than new homes without certification. We build strong, personal relationships with our customers so they have a real partner in the homebuying process. As a result, we have the distinction of being the #1 customer-ranked national homebuilder in third-party buyer satisfaction surveys. Build your career with KB Home. Learn more.
JOB SUMMARY: Works under general supervision to coordinate projects to ensure customer satisfaction at the studio. This position is responsible for organizing the work-flow at the front desk, scheduling appointments and communicating with buyers. Will assist the consultants and/or studio management with administrative tasks as needed.
Essential Duties And Responsibilities
Organize and maintain the work-flow at the front desk including:
- Schedules and confirms buyer appointments
- Greets buyers and explains the Studio browse process and supporting documentation
- Maintains studio lot files
- Answers telephones in a prompt and courteous manner
- Prepares buyer files for final appointments
- Monitors the studio regularly to maintain presentable order and neatness
- Delivers buyer “start” packages to the main office
- Schedules weekly staff meetings and other events, drafts meeting agendas and organizes supporting documentation
- Data entry of information into company databases or spreadsheets
- Runs various studio reports and distributes to appropriate parties
- Orders office supplies
- Learn basic information about included features for Las Vegas communities
- Learn basic information about optional product categories
- Assist walk-in buyers with questions, and provide browse packet information
Education/Certifications/Licenses
- High school degree or equivalent required
- Associates degree preferred
- Prior office experience required, including strong computer usage and typing
- Homebuilding, retail or customer service experience preferred
- Exceptional organizational capability, including the ability to multi-task
- Strong people skills, including the capability to handle various personalities and develop professional relationships
- Action oriented, with the drive to complete projects and tasks to successful closure
- Proven ability of being customer centric by seeking solutions from the customer’s perspective
- Strong verbal & written communication
- Strong ability to work within a team-setting, inclusive of other’s ideas, and a willingness to cooperate
- Proficient in Microsoft applications, including Word, Excel, PowerPoint and Outlook
- Work 8-hour days with flexibility for overtime when necessary
- Conduct business in a professional and ethical manner to potential buyers, trade partners, and coworkers to reinforce goodwill and profitability for the company
- Position is located on-site: KB Home Las Vegas, 5795 W Badura Ave, Las Vegas, NV 89118
KB Home and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at KB Home or its affiliates without a valid written agreement in place for recruiting services, such resumes will be deemed the sole property of KB Home and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidate resumes, in the event any such candidate is hired by KB Home or its affiliates as a result of the submittal, without a valid written agreement between the Recruiter and KB Home.
