What are the responsibilities and job description for the Superintendent / Construction Manager position at KB Home?

About KB Home

KB Home is one of the largest and most recognized homebuilders in the United States and has built over 670,000 quality homes in our 65 plus year history. Today, KB Home operates in 47 markets from coast to coast. At KB Home, people are our foundation. We build strong, personal relationships with our customers to ensure they have a real partner in the homebuying process. Our employees are the heart and soul of our company and are driven by a shared culture of customer obsession guided by our focus on sustainability providing a beneficial impact on the world. When you join KB Home, you become part of a team that is passionate about making the dream of homeownership a reality for families across America. Come be a part of our team! Learn more .

JOB SUMMARY : The Superintendent / Construction Manager manages all functions of the construction job site as it relates to building quality residential homes. Supervise construction from dirt through closing while maximizing profits and maintaining excellence through the KBnxt business model. Ensures quality assurance and customer satisfaction are maintained throughout the construction process of the new homes.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Construction / Cycle Time / Home Readiness :

Plan and direct KB staff and trade partners in the construction and completion of quality residential homes with strong commitment to executing the KBnxt business model and 100% Complete / 100% Satisfied program.
Responsible for milestone report (slab to frame, frame to mechanical, drywall to cabinet and cabinet to final).
Ensure consistent application of "Even Flow", homes completed per schedule (daily starts, closings and monthly deliveries).
Schedule and monitor trade partners during the entire construction process from start to closing. Informs and trains trade partners regarding company policies and procedures, including safety and OSHA compliance.
Approve trade partner's purchase orders and invoices for assigned homes, while ensuring completion of work in a quality and timely manner. Maintains trade partner scorecards on performance and submits to purchasing.
Monitor subdivision cleanliness and hold trade partners responsible for daily clean-up of homes and jobsite.
Interact with Architecture, Engineering, Studio, Purchasing and DUP and consider their input / deadlines during the process to ensure timely quality construction.

Customer Service :

Continually strive for superior JD Power / CSI ranking in specific market.

Responsible for executing all home deliveries 100% complete and signed off by COE by the homebuyer.

Monitor and resolve customer or construction concerns to facilitate smooth final closing process.

Deliver Pre-Construction and Pre-Drywall orientations with buyers to reinforce contact with buyer throughout the construction process.

Deliver a consistent and effective homeowner orientation to ensure the buyer experiences a positive transition to their new home.

Participate in Community Teams, and take ownership of construction matters / issues. Works directly with the salesforce with an emphasis in teamwork and customer satisfaction.

Safety & Quality Standards :

Maintain a safe work site by implementing good housekeeping regulations and safety requirements, enforcing safe work habits and observing OSHA and any state-level agencies' regulations.

Facilitate weekly safety meetings with staff and trade partners

Ensure Quality Checkpoints are completed and provides daily status updates on the construction progress on each unit.

Manage the installation and maintenance of SWPPP for the construction site.

External Partnerships (trade partners, municipalities, building officials) :

Ensures the community is working with NHQ certified trade partners

Drives the permit and inspection sign-off process on a timely basis

Responsible for inspection process in assigned homes and interacts with VA, FHA, City, County, State and Conventional inspectors involved in the homebuilding process

EDUCATION / EXPERIENCE / MINIMUM REQUIREMENTS :

Education / Certifications / Licenses

High school degree or equivalent required

Associates or Bachelors degree preferred

Construction Management vocational degree or certificate preferred

Experience

Minimum one (1) year as a Construction Manager or Superintendent for the homebuilding industry

2 - 5 years of construction experience with a production homebuilder preferred

Knowledge, Skills & Abilities

Strong experience in delivering high quality customer service programs. JD P experience a plus!

Demonstrated leadership capabilities including motivating teams, employee development, and being results oriented

Strong people skills, including the capability to handle various personalities and develop professional relationships

Action oriented, with the drive to push projects and tasks to successful closure

Proven ability of being customer centric by seeking solutions from the customer's perspective

Strong verbal & written communication, with the ability to take complex concepts and communicate accurately and persuasively

Strong ability to work within a team-setting, inclusive of other's ideas, and a willingness to cooperate

Makes quick and accurate decisions based heavily on facts, data and / or metrics

Proficient in Microsoft applications, including Word, Excel, Powerpoint and Outlook.

Work Requirements

Work full-time schedule with flexibility for overtime when necessary

Ability to work the "On-Call" program when needed (respond to emergency calls or other issues during off-hours)

Local travel required within designated region

Conduct business in a professional and ethical manner to potential buyers, trade partners, external officials, and coworkers to reinforce goodwill and profitability for the company

Valid driver's license required

Find out why KB Home is attracting and retaining the best employees! If you are interested and qualified, please apply now. KB Home provides above average compensation packages and earnings potential, full benefits, an outstanding 401K matching program, bonus plans and amazing promotional opportunities.

KB Home and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at KB Home or its affiliates without a valid written agreement in place for recruiting services, such resumes will be deemed the sole property of KB Home and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidate resumes, in the event any such candidate is hired by KB Home or its affiliates as a result of the submittal, without a valid written agreement between the Recruiter and KB Home.

KB Home is an Equal Opportunity Employer.

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