What are the responsibilities and job description for the Customer Service Representative position at KC Flow Heroes LLC?
Qualifications
Responsibilities
Key Responsibilities
In this role, you will provide top-notch customer service to our valued clients. Your responsibilities will include:
Requirements
To succeed in this role, you should possess:
- A minimum of two years' administrative experience
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- A positive attitude and ability to work independently as a team player
Responsibilities
- In this role, you will provide top-notch customer service to our valued clients
- Handling incoming calls in a professional and courteous manner
- Prioritizing and coordinating the scheduling of services to meet customer requirements
- Coordinating delays in schedule with customers and service technicians
- Utilizing customer development techniques to solicit work through various channels
- Performing other duties as needed, which may include cross-training in related positions
Key Responsibilities
In this role, you will provide top-notch customer service to our valued clients. Your responsibilities will include:
- Handling incoming calls in a professional and courteous manner.
- Prioritizing and coordinating the scheduling of services to meet customer requirements.
- Coordinating delays in schedule with customers and service technicians.
- Utilizing customer development techniques to solicit work through various channels.
- Performing other duties as needed, which may include cross-training in related positions.
Requirements
To succeed in this role, you should possess:
- A minimum of two years' administrative experience.
- Strong written and verbal communication skills.
- Detail-oriented with strong data entry skills.
- A positive attitude and ability to work independently as a team player.
