Association Management and Event Administrator

KCA is an association management and event planning firm headquartered in Chandler, Arizona, with a second office in midtown Phoenix, Arizona. We manage more than 20 clients throughout the United States, supporting industries including (but not limited to): healthcare, aviation, engineering and manufacturing, career services, transportation, education and government. As KCA continues to expand, we’re seeking a full-time, Association Management (Business Management) and Event Administrator. This position supports nonprofit trade association’s (501c3 and 501c6) membership, marketing, and events.

Qualifications

• Minimum of two (2) years Business Administration/Office Support/Event Assistant experience required
• Associate’s Degree in Business Administration or related field preferred but not required
• Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience working in fast-paced office setting required
• Ability to communicate in a professional manner, oral and written
• On-site event staffing experience is a plus, but not required

Duties

• 60% Business administration and event support (event registration, marketing, membership management, database management, customer service, website management)
• 20% Onsite event support (client events; in and out-of-state travel required)
• 20% Business office support (mail, multi-line telephone system, email management, printing, event materials)

Business Administration/Office Support

*Data entry

*Event registration management

*Membership management

*Preparation of meeting minutes

*Payment processing

*Customer service

*Website management (updating existing platforms)

*Processing mail, answering multi-line telephone system, printing etc.

Event Support

*Providing administrative support, such as writing and editing e-mails, drafting memos, and preparing communications on client’s behalf to promote events

*Managing registration (answering questions via call and email), processing payments and refunds, producing weekly registration reports

*Booking travel

*Organizing meetings, including scheduling

*Production of on-site event materials (name badges, marketing material, signage, conference applications, collateral, etc.)

*Vendor solicitation (food and beverage, audio visual, marketing, etc.)

Onsite Support

*Attending client events to assist with setup, registration/check-in, onsite logistics and general inquiries

Work location: Hybrid flexible at either office location, 60-70% in office or onsite event work

Culture

At KCA our culture is rooted in the following:

• Ambition: Every day is an opportunity to strive for excellence
• Solidarity: No matter what, we’re always at our best when we’re in it together
• Commitment: We go the extra mile every time

The world of association and event management is fast-paced, everchanging, exciting and rewarding; each day will be a little different. Our ideal candidate brings:

• Enthusiasm for their work
• A willingness to learn
• Positive and fun energy to our already dynamic office
• A can-do spirit that works hard and reaps the rewards
• New and fresh perspectives and ideas
• An innate ability to hit the ground running
• Interest in business and/or event management

Are you the unicorn we’re looking for? Submit your cover letter and resume today!