Demo

Process Writer

KCC Manufacturing
Louisville, KY Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 5/27/2025
Process Writer
KCC Companies is an employee-owned (ESOP) company dedicated to providing complete design, manufacturing, installation, and service for commercial & residential Heating, Ventilation, and Air Conditioning (HVAC).
Benefits:
We Now offer: DailyPay!

"Work Today, Get Paid Today!"
  • 9 Paid Holidays
  • Quarterly bonuses
  • Quarterly rate increase
  • Health, Dental, Vision insurance, and other Ancillary coverages
  • 401K
  • Monthly Accrued Vacation
  • Employee Assistance Program
  • Employee Stock Ownership Plan (ESOP)
  • Safety Shoe Voucher Program
Summary:
The Process Writer will work cross-functionally with teams from other departments to capture best practices and standard work, and then document them as formal policies, procedures, or work instructions.

Essential Responsibilities:
  • Interact professionally with Subject Matter Experts (SMEs) to extract information for documentation.
  • Originate written policies, procedures, and work instructions in compliance with the requirements of the Quality Management System.
  • Review and edit draft documents originated by others in the organization.
  • Maintain a comprehensive library of technical terminology and documentation.
  • Analyze documents to maintain continuity of style of content.
  • Manage updates and revisions to controlled documents.
  • Validate processes being recorded to ensure accuracy and completeness of documentation.
  • Function as a member of the Quality team and assist with Quality projects as directed.

Required Skills:
  • Ability to study unfamiliar technical concepts and processes to rapidly achieve a basic understanding in order to complete effective written procedures.
  • Ability to explain complex topics, situations, and procedures and clearly communicate them to a diverse audience.
  • Ability to create effective visuals to convey information pictorially and/or graphically.
  • Ability to choose and apply the appropriate layout, typography, color, image, and / or multimedia for your document.
  • Ability to conduct proofreading of other’s work, including but not limited to: spelling, grammar, punctuation, content, structure, style, and technical vocabulary.
  • Ability to organize and structure your documentation logically and consistently, using headings, tables, lists, diagrams, or other elements.
  • Interpersonal communication skills are critical, including listening, speaking, writing, and checking for comprehension within a diverse audience.
  • Ability to read and understand engineering drawings is critical.
  • Basic process mapping skills are a plus.
  • Advanced knowledge of Microsoft Office programs (Word, Excel, and PowerPoint).
  • Ability to plan, organize, and execute projects independently.
  • Strong sense of accountability for project deadlines and deliverables.
  • Must be self-motivated and task-oriented, with a strong personal drive for success.

Qualifications:
  • Associate's degree or higher education level preferred; Engineering or Engineering Technology coursework is a plus.
  • 2 years of experience in a manufacturing environment.
  • 1 years of technical writing experience.
  • Experience implementing lean manufacturing principles is a plus.
  • Experience/certification with document control a plus.

Safety/Physical requirements:
  • Ability to lift 50 lbs.
  • Must be able to work on ladders or step stools
  • Requires bending, stooping and standing.
  • Must be able to stand/sitting from six (6) to eight (8) hours per day.
  • Good visual and spatial perception.
  • Follow established safety policies including, but not limited to, mobile equipment, PPE, emergency response, HAZCOM, first-aid response, etc.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the employee for this job. Duties, responsibilities, and activities may change over time with or without warning.


KCC COMPANIES IS AN EQUAL OPPORTUNITY EMPLOYER
For any questions you can contact:
Terra Beaver – Talent Specialist – tbeaver@kccmfg.com – 502-493-5848
Laura Zoghbi – Talent Specialist – lzoghbi@kccmfg.com – 502-493-5859

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