HVAC Residential Service Technician

1. Servicing as a member of ad hoc service teams displaying timely, efficient and profitable accomplishment of assigned jobs and tasks
2. Performing special or complicated service activities without assistance, including performing periodic on-call duties, as required.
3. Assist lead technician in training employees on service related subjects and procedures.
4. Conducting quality control inspections of installation and service jobs, monitoring the technical progress of newly assigned department employees
5. Conducting point of work of IAQ services, unit components, unit replacements, add-on’s, service contracts, and developing lead referrals for the sales staff.
6. Performing related duties as directed by the service manager
7. Ordering all job materials and coordinating with the administrative assistant for the timely delivery of same

1. Maintenance and safeguarding of personal protective equipment. Maintain a clean and safe work area.
2. Must understand and follow company safety policies and be able to instruct others in regard to proper job safety.
3. Must have EPA Refrigerant Certification (minimum Level II)
4. All other duties as assigned.
5. Certified as KY Journeyman Mechanic. If not certified, a clear timeline will be established to obtain this certification.

1. Ability to read and understand documents such as safety rules, operating and maintenance manuals/instructions and procedure manuals. 
2. Must be capable of using common tools such as wrenches, hand tools, meters, gauges, electrical components for etc., on a continual daily basis
3.  Must be able to calculate figures and amounts as required for both paperwork and formulas relating to job function.
4.  Ability to work efficiently given time pressures, heavy workload requirements, weather, varying customer needs and demands and back log constraints.
5. Good oral and reading skills, including the ability to read and apply manufacturers’ installation instructions and to clearly communicate with residential and commercial customers, suppliers, and other employees.
6. Interest and initiative in maintaining his/her HVAC skills through a combination of self study, corporate training, workshops, and other development activities.
7. Interest and initiative in being training on point of sales techniques including developing sales leads for sales of units, service contracts, etc.
8. Must have a valid driver’s license.  Driving history must be acceptable to Company’s Insurance Carrier.
9. Ability to work efficiently given time pressures, non-standard schedule, extreme weather conditions, varying customer needs and demands, and back-log constraints.
10. Experience, knowledge, and proven skills in accurately diagnosing and efficiently accomplishing a job to the mutual benefit of the customer and the organization

Salary : $19 - $40