Warehouse Manager

Founded in 1998, KCE Logistics is a leading provider of international logistics, freight forwarding, and warehousing solutions. Recognized as one of the USA’s fastest-growing companies in Inc-5000 magazine in 2023, we are driven by innovation, efficiency, and customer obsession. Our 55,000 square feet facility, cutting-edge technology and data-driven solutions allow us to deliver customized logistics services across air, ocean, and ground freight. Our strategic global network ensures optimal logistics modalities for businesses across North and South America, Europe, Asia, and in the U.S.

At KCE, we pride ourselves on fostering a dynamic and supportive teamwork environment. With over 25 years of industry expertise and a growing team of 65 professionals, we offer exciting career opportunities for individuals who thrive on innovation, teamwork, and growth.

The Opportunity

The Warehouse Manager oversees and coordinates all warehouse activities, operations, and staff to ensure compliance with established procedures, while implementing practices that enhance team performance and overall efficiency.

Essential Duties and Responsibilities

• Manages all warehouse activities in support of logistics operations including but not limited to receiving, storing,  picking, repacking, and dispatching shipments.
• Ensures accurate and timely warehouse receipt preparation and task order completion.
• Checks outgoing documentation and verifies accuracy before releasing shipments.
• Anticipates, identifies, and resolves customer and/or carrier issues before/or as they occur.
•  Enforces established safety guidelines; promotes a safe workplace.
• Resolves internal and operation problems on a diligent and business efficient manner in order to prevent service deficiencies and/or customers' dissatisfaction
• Reviews, analyses, modifies, and implements efficient and effective department processes, policies, procedures and KPIs to improve work.
• Prepares and presents operational reports as required by management.
• Provides management with timely reviews of department operational status and progress.
• Trains, supervises, motivates, and develops team members; manages schedules and workflow.
• Provides day-to-day guidance and oversight of subordinate team members; actively works to promote and recognize performance.
• Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.
• Assists with special projects as required.
• Provides relevant and timely information and fosters open communication
• Encourages teamwork and group achievement
• Supports responsible risk taking, creative problem solving and innovative thinking
• Maintains confidentiality and fosters a respectful work environment
• Helps resolve workplace conflicts
• Develops strategic plans and establishes long- and short-term goals
• Organizes and assigns work to achieve objectives
• Involves staff actively and appropriately in planning, decision making and problem solving
• Establishes and clearly communicates realistic performance expectations
• Documents agreed upon goals, objectives, achievements, problems and concerns
• Encourages staff to seek feedback from multiple sources
• Uses coaching and regular feedback effectively to improve performance
• Conducts effective and timely performance evaluations
• Identifies performance improvement needs and supports employee learning and development
• Recognizes employee's contributions and successful performance.

Qualifications

• Four to six years’ experience in the warehouse.
• Forklift certification
• Commitment to excellence and high standards.
• Solid knowledge of warehouse operations and safety guidelines.
• Exceptional customer service during the work all time.
• Strong organizational, problem-solving, and interpersonal skills; able to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Proven leadership skills
• Demonstrated ability to supervise and motivate subordinates.

Competencies Required

• Highest levels of integrity and professional standards.
• Effectiveness in building trust, respect, and cooperation among team.
• Excellent partnership and relationship skills to work across different levels and cultures in the organization.
• Analytical skills, agility and effectiveness in problem solving.      
• Flexible and adaptable, able to work through ambiguity.
• Collaborative “team player” orientation with a strong cultural awareness

At KCE Logistics, we’re not just about moving goods—we’re about moving careers forward. Recognized in 2023 by Inc. 5000 magazine as one of the USA’s fastest-growing companies, we take pride in fostering a culture that values innovation, collaboration, and professional development. Our commitment to our team goes beyond the workday, offering a comprehensive benefits package that supports your well-being and career growth, including health, dental, and vision coverage, a generous PTO policy, maternity and paternity leave, a 401(k) retirement plan, and more. Join us and be part of a rapidly growing organization that’s invested in your success.

KCE Logistics is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace, free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We encourage individuals of all backgrounds to apply and join our team.