Spanish Bilingual Lead Care Manager/CalAIM

POSITION SUMMARY

Are you passionate about making a meaningful impact on community health? We're seeking a dedicated Lead Care Manager to join our dynamic team. As a Lead Care Manager at KCS, you'll play a pivotal role in providing client-centered, culturally inclusive care to individuals and communities in need. . From coordinating comprehensive care across medical, behavioral, and social dimensions to employing motivational interviewing and trauma-informed care techniques, you'll play a pivotal role in fostering well-being and resilience.

This position is on-site, no hybrid or WFH.

KCS COMPENSATION AND BENEFITS

• Medical, Dental, Vision, and Life Insurance
• Vacation, Holiday, and Sick Leave Pay
• 401(k) Retirement Plan
• Long- and Short-Term Disability Insurance
• Flexible Spending Account
• Employee Assistance Program

KCS is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, gender, age, physical disability, and sexual orientation.

QUALIFICATION REQUIREMENTS

• Bachelor’s degree in social work, public health, healthcare management, or a related field preferred
• 2 years of experience providing care management services to individuals with complex needs
• Excellent interpersonal and communication skills
• Ability to work independently and as part of a team
• Proficiency in utilizing motivational interviewing, trauma-informed care, and harm-reduction approaches
• Competent in Microsoft Office suite (Word, Excel, PowerPoint, or any necessary programs)
• Bilingual ability preferred

POSITION DUTIES INCLUDE:

• Act as the primary point of contact for coordinating comprehensive care across medical, behavioral, and social facets for patients.
• Conduct initial patient assessments to determine needs and develop personalized care plans.
• Facilitate communication between patients, healthcare providers, and community resources.
• Monitor patient progress and adjust care plans as necessary to ensure optimal outcomes.
• Develop, execute, and continually refine individualized care plans based on patient needs and preferences.
• Oversee a caseload of at least 45 patients per month, including all necessary documentation and intake procedures.
• Utilize the EHR system and any other necessary record-keeping systems for clinical documentation, with a focus on maintaining precision and promptly updating care plan templates and charting.
• Utilize motivational interviewing, trauma-informed care, and harm-reduction techniques to effectively engage with members and support their well-being.
• Track and report on patient outcomes and program effectiveness to help improve services.
• Act as a liaison between members and healthcare providers, community resources, and social services, ensuring their needs are appropriately addressed and advocating on their behalf.
• Remain updated on current best practices in care management to ensure the highest quality of care is being delivered.
• Perform other duties as assigned or required.

Join Our Mission to Make a Difference!

KCS MISSION STATEMENT

To provide client-centered, culturally inclusive, expert care to directly improve the well-being of underserved communities and individuals through healthcare, social services, and community programs.

ABOUT KCS

At KCS Health Center, we're more than just a clinic – we're a community-driven force dedicated to transforming lives. Located in the heart of Orange County, our non-profit organization is committed to providing top-tier healthcare, social services, and community programs to the underserved population. We believe in delivering expert care with compassion, respect, and inclusivity at the forefront.

THANK YOU FOR CONSIDERING KCS!

KCS appreciates you looking to us for a possible next step in your career – as well as offering an opportunity to make a true impact on the greater good. We look forward to speaking with you soon and perhaps welcoming you to our team!

Job Type: Full-time

Pay: $68,000.00 - $72,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Language:

• Spanish (Required)

Ability to Relocate:

• Orange County, CA: Relocate before starting work (Required)

Work Location: In person

Salary : $68,000 - $72,000