What are the responsibilities and job description for the Retail Van Manager position at KD Rise inc?
As Retail Van Manager in Training, candidates will be responsible for 4 main categories: sales, customer service / customer satisfaction, the technical operation of key cutting and programming, and managing a territory route. Our team of vans provide top-notch mobile key duplication services specializing in car keys, and we're looking for motivated individuals with an entrepreneurial spirit to grow with us. All training is provided and all training is paid. Training generally takes four months and is broken into the following categories:
Tech:
- Operate a van and machinery safely and efficiently
- Understand car brand and vehicle systems
- Build knowledge of key programming
Sales:
- Selling to retail customers discounted key cutting rates
- Hitting sales goals and maximizing profits
- Growing the route and expansion efforts
Customer Service:
- Understanding and evaluating people and their needs
- Quickly build relationships
- Troubleshoot and resolve product issues and concerns / find solutions
- Maintaining customer satisfaction and fielding customer complaints
Management:
- Inventory management
- Scheduling and staffing
- Route management
- Payroll
- Training and development
- HR, interviews, hiring, onboarding
Requirements:
- The ability to lift 15lbs
- Proven customer service and sales experience
- It is a strong need that this applicant have a clean MVR
- Must be responsible and reliable and able to work without supervision
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Shift:
- 8 hour shift
Work Location: In person
Salary : $45,000 - $60,000