What are the responsibilities and job description for the Director - Sales Multinational Accounts BPC - Inn.Lab Business Dev. position at KDC One Knowlton?
KDC is a network of best-in-class custom formulators and manufacturers of color cosmetics, skincare, haircare, bath & body, fragrance, deodorant, home, health, industrial, and auto care products. KDC delivers high-touch innovation, operational excellence, and speed to market to well-known and emerging beauty, personal, and specialty companies from coast to coast. KDC has its head office in Longueuil, Qubec. In addition, KDC has 10 operating facilities located throughout North America. Altogether, the company employs nearly 4,800 talented and dedicated employees in North America.
From ideation to manufacturing and supply, kdc / one is an ideal partner in the strategic planning process of beauty, personal care, and home care products. Our flexible platforms and ability to understand our clients' needs means being able to offer bespoke solutions that range from complete end-to-end service to more targeted entries into the value chain.
We are dedicated to innovation through ideation and formulation, and feature expansive capabilities in product delivery systems, design, and packaging. Our global infrastructure and integrated supply chain enable us to develop and deliver complex products while also maintaining flexibility to respond to the needs of our customers as they arise across personal care and specialty beauty product categories.
We are customer obsessed! Our suite of brand solutions is customer preferred, driving share of wallet and new business growth.
Overview :
The Sales Director, Multinational Accounts will drive growth and market adoption of our Personal Care and specialty beauty solutions. This pivotal role encompasses developing and executing a comprehensive commercial strategy, key account planning and building strong relationships with senior-level client decision-makers. The successful candidate will leverage their deep understanding of the beauty and personal care industry and strong leadership skills to prioritize market and product segments, drive aggressive growth and ensure kdc / one remains the partner of choice for innovation and manufacturing solutions. If you are a results-oriented leader with a proven track record in sales leadership and a passion for driving business growth, we invite you to join our team and contribute to our continued success.
Key Responsibilities :
- Develop commercial strategy : Develop a clear, actionable sales strategy across key market segments to drive aggressive growth. Assess and prioritize across market and product segments to drive organizational focus and alignment across all functions including sales, marketing, and product innovation.
- Key Account Management : Owns the development detailed multi-year growth plans for Key Customer Accounts
- Operationalize strategy and work cross-functionally to achieve target results : drive revenue growth and achieve targets by translating strategy into specific actions and initiatives. Optimize across multiple levers such as customer prioritization and targeting, pricing strategies and margin management; collaborate closely with cross-functional teams including R&D, Quality, Marketing, operations, and finance to align sales initiatives with broader company objectives.
- Strategic Pipeline Management : Provide strategic direction for pipeline management, guiding the sales team in aligning lead generation efforts with overarching business objectives. Implement strategic initiatives to ensure a healthy pipeline, focusing on long-term growth and sustainable revenue generation. Utilize market insights and industry trends to identify emerging opportunities and drive proactive adjustments to pipeline strategies.
- Cultivate strong customer relationships : Build strong relationships with key customers to understand their evolving needs and preferences. Ensure kdc / one remains a trusted and innovative partner of choice by delivering exceptional value and service to customers. Develop and deliver customer-specific strategies that increase customer loyalty, maximize long-term value and position kdc / one as the preferred partner.
- Data-driven performance management : Establish key performance indicators (KPIs) and metrics to track performance against goal and against market benchmarks in real-time. Continuously review sales data to identify drivers of underperformance and areas for improvement to quickly adapt strategies and optimize performance.
- Collaborate and leverage the kdc / one network : Proactively foster partnerships with broader kdc / one network on formulation capabilities to offer holistic solutions to customers. Leverage relationships within the network to enhance product offerings and explore collaborative opportunities that increase customer satisfaction.
- Build a strong understanding of the site manufacturing capabilities and maintain regular communication with sites to drive successful business opportunities.
- Financial Management and Budgeting : Manage sales budgets, forecasts, and expenditures effectively to ensure optimal resource allocation and financial performance. Monitor sales-related expenses, track return on investment (ROI), and make data-driven decisions to maximize profitability and ROI.
- Market Analysis and Insights : Conduct in-depth market analysis to identify emerging trends, competitive threats, and growth opportunities. Utilize market insights to inform sales strategies, product development priorities, and go-to-market approaches. Stay abreast of industry developments and leverage market intelligence to maintain a competitive edge.
Qualifications and Experience :
KDC-ONE is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, gender, disability or any other characteristic protected by law. I understand that employment with KDC-ONE Company is at-will, meaning that I or KDC-ONE Company may terminate my employment at any time, or for any reason consistent with applicable state or federal law. I understand that KDC-One requires the successful completion of a drug and / or alcohol test as a condition of employment.
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