What are the responsibilities and job description for the Global Sales Account Manager – US Multinational & Global Technology Companies position at KDDI America?
About Us:
We are a global leader in data center solutions, offering a comprehensive range of colocation, interconnectivity, and cloud services designed to empower businesses in their digital transformation journeys. With a focus on delivering exceptional service, we support multinational enterprises and fast-growing technology companies as they scale operations globally.
Position Summary:
As a Global Sales Account Manager, you will be responsible for driving business growth by managing and expanding relationships with US-based multinational companies and rapidly growing global technology firms. This role requires a deep understanding of the data center industry, a strategic approach to sales, and the ability to deliver tailored solutions that meet the unique needs of these dynamic organizations.
Key Responsibilities:
1. Sales Strategy & Revenue Generation
Develop and execute sales strategies to achieve revenue targets in the US multinational and global technology verticals.
Identify, qualify, and pursue new business opportunities with prospective and existing clients.
Lead the sales process, from initial engagement through contract negotiation and closure.
2. Account Management & Relationship Building
Build and maintain strong relationships with key decision-makers and influencers at client organizations.
Act as the primary point of contact for assigned accounts, providing strategic guidance and support.
Conduct regular account reviews, offering insights and recommendations to maximize customer value.
3. Industry Expertise & Solution Selling
Understand the challenges and requirements of multinational companies and technology firms, including scalability, connectivity, and compliance.
Present customized solutions that align with client objectives, leveraging our global data center footprint.
Stay informed on industry trends, emerging technologies, and competitive offerings.
4. Collaboration & Internal Coordination
Work closely with internal teams, including product management, marketing, and operations, to deliver exceptional customer experiences.
Provide regular sales forecasts, pipeline updates, and market intelligence to leadership.
Participate in account planning sessions and contribute to the overall sales strategy for global accounts.
5. Market Development & Brand Representation
Represent the company at industry events, trade shows, and customer meetings to promote our brand and solutions.
Develop and deliver compelling proposals, RFP responses, and presentations tailored to client needs.
Collaborate with cross-border teams to unlock opportunities for global account expansion.
Required Qualifications:
Bachelor’s degree in Business, Sales, Technology, or a related field. MBA is a plus.
5 years of sales experience in the data center, cloud, or IT infrastructure industries, with a focus on enterprise and multinational accounts.
Proven track record of achieving or exceeding sales quotas, particularly with US-based multinational and technology companies.
Strong understanding of the requirements and challenges faced by global technology firms, including scalability and compliance.
Excellent negotiation, communication, and presentation skills.
Experience working in global sales environments with cross-functional teams.
Proficiency in CRM tools (e.g., Salesforce) and other sales enablement platforms.
Willingness to travel as needed to meet with clients and teams (up to 50%).
Preferred Qualifications:
Experience working with large, high-growth technology companies or Fortune 500 enterprises.
Familiarity with global colocation, hybrid cloud, and interconnectivity solutions.
Certification or training in sales methodologies such as SPIN, MEDDIC, or Challenger.
\nBenefits
Medical & Dental & Vision- Full Time Only
Basic Life Insurance and AD&D
Short-Term Disability Insurance
Flexible Spending Account (FSA)
Employee 401 (K) Savings Plan
Vacation Time
1st year Ten (10) days Prorated
2nd year (12) days
3rd year (14) days
4th year (16) days
5th year (18) days
6th and after (20) twenty days
Thirteen Paid Holidays per year
Sick Time
Tuition Reimbursement Program
KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.
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Salary : $120,000 - $150,000
